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:computer: Wire for desktop

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"NO CAMERA ACCESS" - despite ability to preview video via Preferences

verbal007 opened this issue · comments

commented

Wire version: 3.26.2941
Operating system: Manjaro Linux 5.15.28-1

What steps will reproduce the problem?

  1. Open Wire
  2. Go to Edit -> Preferences -> Audio/Video
  3. *video feed appears as expected
  4. Close Preferences
  5. Attempt to call via video and receive "NO CAMERA ACCCESS" message.

What is the expected result?

Expecting that if I can preview my video feed via the Preferences, that the camera will also work on a call. If I reboot my computer and try a call before going to Preferences, it seems to work ok.

What is the actual result?

Verifying access to camera in Preferences does not actually result in access to camera via a call.

example showing video feed in preferences
wire_cam_works
example showing failed video call attempts
wire_callFail

commented

I should also note that if I go to a call first, the camera works, and if I next go to Preferences, the camera still works... but if I go back to a call the camera can no longer be accessed.