watson-intu / self-sdk

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intu manager can't open on MacOS 10.12.1

swizardlv opened this issue · comments

the chinese words mean "application Intu manager can't be opened".

image

It possible that you need to right-click and then select 'open'. This is typical on Mac when you try to start an application downloaded from the web. You only need to do that the first time.

It is not a bug but known issue. As @gitwouter mentioned you can right-click and then select 'open' then on the dialog you can see 'Open' button next to cancel button. That works.

@ereneld still not work for me. not the security issue.

@ereneld any update for this issue?
i am evaluating whether to leverage Intu in new project. need your help asap. thanks.

Sorry for not updating, i was sick and out of work.
Could you paste log file under app?
Right click on .app and show content, there is log file there. It may give a clue but it looks like the app has not started at all, so log should be empty in that case
There are 2 possible issues as far as i can say;
1- somehow the .app file you have modified and mac can't open due to hash check. It behaves like a corrupt application. It may be due to unzipping process on your machine or on our end. Please re-download and unzip with different program.
2 - the graphic card is not supported somehow or the drivers on your machine may not be suitable. I can send a test application to understand the issue.

@ereneld sorry to hear that you were sick. hope you are better now.
it's the issue 1. i extracted the zip using "unzip" in CLI. it didn't work. and also used "keka", didn't work either. when i switched to the mac build-in tool, it worked.
I think the intu manager should be zipped using CLI then all unarchive tools can work well.

Thanks.

@swizardlv glad that it worked. We will check the build machine process. I guess it is using mac build-in zip. Thanks.