soundkeeper exits sometimes

Question

soundkeeper exits sometimes

ran-haim opened this issue 2 years ago · comments

It seems that sometimes, usually after one day (probably because I close the tv and av) the soundkeeper.exe exists.
I wanted to look in the logs, but it seems you only write to stdoutput so I cannot access that.
Can you add ability to write to a log file?

thanks.

Evgeny Vrublevsky · Answer 1 · Sat Dec 17 2022 21:18:37 GMT+0800 (China Standard Time)

Oh, sorry, I didn't monitor the issues page. Most of communication related to this project happens on the project home page.

I updated the debug version that allows to redirect stdout into a file now (all the log lines are flushed immediately). Run it like this from cmd:

soundkeeper.exe > soundkeeper.log

But it is suspicious that it exits itself. Maybe it crashes somehow? Please check in the Event Viewer > Windows Logs > Application, look for events with Event Type ID = 1000. If there is something related to the Sound Keeper, it would be really helpful to understand where exactly it crashes. Also, the system should create a crash dump in this case, check here how to collect it.

Evgeny Vrublevsky · Answer 2 · Tue Jan 31 2023 05:24:20 GMT+0800 (China Standard Time)

@ran-haim Maybe it was actually freezing and not terminating itself? A potential bug that could cause a deadlock was fixed in the latest v1.3.1. Please check if it helps you.

Evgeny Vrublevsky · Answer 3 · Sat Feb 04 2023 21:32:57 GMT+0800 (China Standard Time)

Most probably it was actually stopping to work because of the deadlock, but the process was still running. So I guess that the issue is fixed in the latest v1.3.1, so I close this ticket.