templates are not saved

Question

templates are not saved

CFMazzarago opened this issue 3 years ago · comments

Hi, I use Mosaic on my website with CiviCRM (5.41.2) and Drupal 9.2.6. When I create my template with Mosaic and click on the Save button, the popups that "confirm" the saving appear, but if I then exit the page and reopen the template, it is empty (no blocks of the ones I had added). How can I please? Thanks so much!

Claudio commented 3 years ago

ok thanks

Bago · Answer 1 · Mon Oct 04 2021 23:04:26 GMT+0800 (China Standard Time)

Sounds like a CiviCRM issue.

Claudio · Answer 2 · Mon Oct 04 2021 23:23:01 GMT+0800 (China Standard Time)

Sounds like a CiviCRM issue.

hello, what makes you think?

Bago · Answer 3 · Tue Oct 05 2021 00:10:18 GMT+0800 (China Standard Time)

because mosaico is a javascript library: saving is a server side feature, so something implemented by CiviCRM when they integrated mosaico. Open an issue against CiviCRM, they can help you. I never used CiviCRM I don't have any clue about the issue you may have hit.