Problem with Reservation Callback
ABogstad opened this issue · comments
Hi, i'm using Vipps for Magento 2. It often happens that an order from a customer does not being registrated in ordersystem in backend of Magento 2. However, it get reserved in vipps portal (Vipps management system). The order get the status "New" in Vipps section "Quote Monotoring" in Magento 2 backend. When I open the quote with the status "New" there is not data in Quote Information, that is, Customer fullname and customer email is blank. The grand total show correct price.
Other times the orders has the status "canceled" (in Quote Monotoring )and there is no data in Quote information. But here the order can also be found in the order system for Magento 2 with status "Canceled". And also the order has status canceled in vipps portal management system.
When the order has the status "reserved" (in Quote Monotoring), all data in Quote information is there. And the order has status reserved in both magento order system and in Vipps portal.
I guess this issues can be explained with problems with Reservation Callbacks.
I have attached print screen from the API dashboard which shows the failures.
Hope you can help me out here.
Hi @ABogstad
We'll check with the Magento plugin developers, and send an update as soon as possible.
There is some plugin info here btw: https://github.com/vippsas/vipps-plugins#magento-2
Christian, Vipps
Hi,
Closing this since it is a duplicate from the Magento 2 repo:
vippsas/vipps-magento#122
/Mats, Vipps