Do not get the full interface

Question

Do not get the full interface

opened this issue 6 years ago · comments

Version 2.1, one-click install on Mac.
Do not get the full interface and nothing seems to happen. Restart button doesn't react either.

I must be overlooking something trivival.

Kaushal · Answer 1 · Thu Apr 05 2018 05:51:31 GMT+0800 (China Standard Time)

Hi,

Can you please tell us following details ?

(1) OS version
(2) JAVA version on your computer

Thanks

Deleted user · Answer 2 · Thu Apr 05 2018 14:38:22 GMT+0800 (China Standard Time)

System Version: macOS 10.13.4 (17E199)
Kernel Version: Darwin 17.5.0

Same happens on
macOS 10.12.6 (16G1314), Darwin 16.7.0

java version "1.8.0_121"
Java(TM) SE Runtime Environment (build 1.8.0_121-b13)
Java HotSpot(TM) 64-Bit Server VM (build 25.121-b13, mixed mode)

reganartinfo · Answer 3 · Fri Apr 06 2018 01:56:25 GMT+0800 (China Standard Time)

👋 I'm having the same error as well with the one-click install for Mac.

I'm using macOS High Sierra (version 10.13.3) and Java Version 8 Update 161 (build 1.80_161-b12).

Dipsy Kapoor · Answer 4 · Sat Apr 07 2018 03:44:42 GMT+0800 (China Standard Time)

Can you move/copy your Karma.app to your "Applications" folder and then run Karma from there or the Launchpad? We were able to reproduce this issue and running it from Applications makes it work correctly. We will update our documentation to say likewise.
Thanks.

reganartinfo · Answer 5 · Tue Apr 10 2018 03:38:15 GMT+0800 (China Standard Time)

Can confirm that this works now after moving Karma.app from out of the Karma-Mac subfolder in my Applications folder, although I had to manually set the Java Home too (see issue #368).

Deleted user · Answer 6 · Wed Apr 11 2018 20:40:06 GMT+0800 (China Standard Time)

Indeed. Works fine from within the Applications folder.