Cannot get libraries to load

Question

Cannot get libraries to load

deejub44 opened this issue 4 years ago · comments

All attempts to get libraries to load fail, Log shows "CRITICAL (core:574) - Exception when calling function 'ValidatePrefs' (most recent call last):". I tried the steps in #103 but that did not help. Log is attached.

com.plexapp.plugins.ExportTools.log

Tommy Mikkelsen · Answer 1 · Tue May 19 2020 01:58:19 GMT+0800 (China Standard Time)

It tries to update the file named:

C:\Users\doug\AppData\Local\Plex Media Server\Plugins\ExportTools.bundle\Contents\\Info.plist'

Does above file exists on your system, and if so, do the user that PMS is running under have full rights to that file?

deejub44 · Answer 2 · Tue May 19 2020 02:07:06 GMT+0800 (China Standard Time)

I thank you very kindly for the response. There must have been something wrong with my install, because I uninstalled and then reinstalled via WebTools rather than manually, and it now is working. I did read the manual carefully, and I do think I installed it correctly using the manual procedure -- but obviously I screwed something up. I am duly embarassed. Best wishes in these difficult times and stay well.

Tommy Mikkelsen · Answer 3 · Tue May 19 2020 02:51:17 GMT+0800 (China Standard Time)

NP, and glad you not only got it fixed, but also use my WebTools ;)