Screen comes as black screen randomly for remote participants
saad100104006 opened this issue · comments
Screen comes as black screen randomly for remote participants
In the video call, the screen comes as a black screen randomly from remote participants. It doesn't always happen but happens randomly. Faced more frequently in version 7.0.0 and in version 6.0.0 it's happening randomly.
To Reproduce
Doesn't occur reliably, but mostly happens in the first-time call.
Connect to the room
Remote participant connect to room with/without videoTrack published
Expected behavior
The remote participant screen shouldn't go off as a black screen.
Screenshot
Android Device:
- Device: ( One Plus 8T)
- API Version: (e.g. API 30)
Remote participant is on JavaScipt Twilio SDK and local participant on Android
Video Android SDK:
- Version: (6.0.0 & 7.0.0)
@saad100104006, Hi! Do you have some updates on this issue? Maybe you have found a solution?
Hey, did you guys found any solution for this issue?
@geek2driod & @saad100104006 sorry about the late response and thank you for filing this issue. This can happen when you are streaming in an area with poor network coverage. You can enable stats and see if there is high packet loss.