Can't query daily usage records for subaccounts

[oleg-agapov]

Issue Summary

Using this SDK gives me 404 error when I try to query UsageRecords for subaccounts. Interestingly, when I try to use pre-defined methods, like last_month it works, but it doesn't for daily or generic list.

I checked that the mentioned subaccount is under my main account, so I'm using the correct credentials.

Code Snippet

account_sid = <TWILIO_ACCOUNT_SID> # main account SID
auth_token = <TWILIO_AUTH_TOKEN>   # main account token
subaccount_sid = 'ACxxxxx'         # target subaccount

client = Client(
    username=account_sid,
    password=auth_token,
    account_sid=subaccount_sid,
)

# this piece works fine
last_month = client.usage.records.last_month.list(limit=3)
for record in last_month:
    print(record.start_date, record.end_date, record.category)
# output:
# 2024-03-01 2024-03-31 wireless-usage
# 2024-03-01 2024-03-31 pv-basic-rooms
# 2024-03-01 2024-03-31 ip-messaging-data-storage


# however, the same timeframe for pure `list` method gives me an error:
usage_data = client.usage.records.list(
    start_date=date(2024, 3, 1),
    end_date=date(2024, 3, 31),
    limit=3
)
for record in usage_data:
    print(record.start_date, record.end_date, record.category)

Exception/Log

TwilioException                           Traceback (most recent call last)
/tmp/ipykernel_12/2713748063.py in <cell line: 30>()
     28     #print(UsageRecord(record, subaccount_sid).to_dict())
     29 
---> 30 usage_data = client.usage.records.list(
     31     start_date=date(2024, 3, 1),
     32     end_date=date(2024, 3, 31),

~/.cache/pypoetry/virtualenvs/python-kernel-OtKFaj5M-py3.9/lib/python3.9/site-packages/twilio/rest/api/v2010/account/usage/record/__init__.py in list(self, category, start_date, end_date, include_subaccounts, limit, page_size)
    569         """
    570         return list(
--> 571             self.stream(
    572                 category=category,
    573                 start_date=start_date,

~/.cache/pypoetry/virtualenvs/python-kernel-OtKFaj5M-py3.9/lib/python3.9/site-packages/twilio/rest/api/v2010/account/usage/record/__init__.py in stream(self, category, start_date, end_date, include_subaccounts, limit, page_size)
    492         """
    493         limits = self._version.read_limits(limit, page_size)
--> 494         page = self.page(
    495             category=category,
    496             start_date=start_date,

~/.cache/pypoetry/virtualenvs/python-kernel-OtKFaj5M-py3.9/lib/python3.9/site-packages/twilio/rest/api/v2010/account/usage/record/__init__.py in page(self, category, start_date, end_date, include_subaccounts, page_token, page_number, page_size)
    655 
    656         response = self._version.page(method="GET", uri=self._uri, params=data)
--> 657         return RecordPage(self._version, response, self._solution)
    658 
    659     async def page_async(

~/.cache/pypoetry/virtualenvs/python-kernel-OtKFaj5M-py3.9/lib/python3.9/site-packages/twilio/base/page.py in __init__(self, version, response, solution)
     29 
     30     def __init__(self, version, response: Response, solution={}):
---> 31         payload = self.process_response(response)
     32 
     33         self._version = version

~/.cache/pypoetry/virtualenvs/python-kernel-OtKFaj5M-py3.9/lib/python3.9/site-packages/twilio/base/page.py in process_response(cls, response)
     60         """
     61         if response.status_code != 200:
---> 62             raise TwilioException("Unable to fetch page", response)
     63 
     64         return json.loads(response.text)

TwilioException: ('Unable to fetch page', HTTP 404 {"code": 20404, "message": "The requested resource /2010-04-01/Accounts/ACxxx/Usage/Records.json was not found", "more_info": "https://www.twilio.com/docs/errors/20404", "status": 404})

Technical details:

• twilio-python version: 9.0.4
• python version: 3.9

[oleg-agapov]

Update.

After talking to Twilio's tech support I figured out the error.

Basically, you only can request statistics for the timeframe after the subaccount was created. In my case, the subaccount in the example was created in April, so requesting data for March gave me an error.

I adjusted my code to request data only where start_date >= date_created.

[Shubham]

I hope this is resolved now

[oleg-agapov]

Yup, resolved by specifying only dates when subaccount was created. Closing the issue!