tutao / tutanota

Tuta is an email service with a strong focus on security and privacy that lets you encrypt emails, contacts and calendar entries on all your devices.

Home Page:https://tuta.com

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Incorrect HTML email rendering

senchden opened this issue · comments

  • This is not a feature request (existing functionality does not work, not missing functionality).
    I will request features on forum or via support.
  • I've searched and did not find a similar issue.
    There is a similar issue #6581 , but it was closed by adding a source viewer. As far as I understand it did not actually fix the issue.

Bug in web app, desktop and Android app

Describe the bug
Rendering of some HTML emails is broken - no readable text is visible.
I am enclosing a text file with the pseudonymized message source.

To Reproduce
Steps to reproduce the behavior:

  1. Attempt to render the html code in the enclosed file in any app - web, android or desktop.
    tuta-incorrect-display.txt

Expected behavior
The message is rendered correctly.

Screenshots
Example of incorrectly rendered email:
image
Example of expected rendering:
image

Desktop (please complete the following information):

  • OS: Windows 11
  • Browser firefox 125

Desktop app version v227.240502.0

commented

Thanks for your report. Like I mentioned in the other one we decided to add a source viewer to help us figure out what is going on here, we should have properly updated the other issue to reflect that. We are still looking into this!

commented

Test Notes

  • Check various plain text and html emails, make sure they display