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Detection error after the last update of the Trezor One

Veranik89 opened this issue · comments

Describe the bug
After the last update of the Trezor One firmware, the error "detection error" appears when launching the wallet. The wallet balance is not loaded. Please help me solve the problem

Firmware version and revision
suiteVersion": "24.6.1",

Desktop/smartphone setup (please complete the following information):

  • Wallet software: Trezor Suite
  • OS: Windows
  • Browser: chrome
  • Version: "122.0.0.0"

To Reproduce
Steps to reproduce the behavior:

  1. I connect the hardware wallet Trezor One
  2. Entering the pin code
  3. See error

Expected behavior
The wallet balance should appear
2024-06-18_00-38-40
2024-06-18_00-38-58

this is an internet connection problem unrelated to firmware
are you maybe using a VPN? switch it off, or enable Tor.

please use the support contact at https://trezor.io/support for further enquiries