Unreachable device modal contains only targets iOS devices and contains a dead link
bluec0re opened this issue · comments
Bug Description
The modal for an unreachable device only mentions iOS (I'm on Android). Also the context link (https://threema.ch/faq/web_ios_foreground) is dead.
Potential Solution
- Don't limit to a specific OS
- Fix the dead link
Your Environment
- Threema Web version: 2.4.1
- Threema App version: 4.8
- Browser name and version: Chrome 102
- Computer operating system and version: Linux
- Smartphone operating system and version: Android
@bluec0re thanks for the report! This is a bug, this version of the dialog should only be shown for iOS devices (obviously)! 🙂
Hmm, actually I cannot reproduce this. Do you use Play Services or Threema Push? Do you have some steps to reproduce this?
Play Services and no. IIRC it occurred after waking my desktop up from sleep. But can't say for sure.
Can you send us the log of the web client after it happens? That might help. If you don't want to post it here, you can send it to *SUPPORT and mention this GH issue.
When you put your mobile device into airplane mode and open a conversation, does the iOS-dialog appear as well?
@bluec0re did this issue occur again, or not anymore?
When you put your mobile device into airplane mode and open a conversation, does the iOS-dialog appear as well?
It happened again once yesterday when trying to reproduce. But wasn't able to do it again so far. I thought it was related to switching from VPN (on device) to same WiFi (direct WebRTC connection). But couldn't confirm 😞
Airplane mode etc. Did not brought it up.