Website freezes when i click on wallpaper preview

Question

Website freezes when i click on wallpaper preview

HamzaR21 opened this issue 4 years ago · comments

For some reason when i click on one of the wallpapers preview the website get frozen and after a whiles a dead bird icon pops out , and i have to refresh it to get it to work again

Matt Swensen · Answer 1 · Sun Apr 26 2020 03:16:12 GMT+0800 (China Standard Time)

Thanks for the heads up, @UraniumR —can you tell me which OS and browser you are using?

Hamza Radouan · Answer 2 · Sun Apr 26 2020 07:42:02 GMT+0800 (China Standard Time)

Thanks for the heads up, @UraniumR —can you tell me which OS and browser you are using?

im using :
Windows 10 OS Version 1803 (Build 17134.1130)
Browser : Vivaldi ( 2.11.1811.52 (Stable channel) (64-bit) )

Matt Swensen · Answer 3 · Thu Apr 30 2020 22:47:07 GMT+0800 (China Standard Time)

Thanks for that information. Downloading a Windows VM now to see if I can reproduce the issue.

Do you mind sending the full URL where you see the problem, @UraniumR ?

Matt Swensen · Answer 4 · Wed May 13 2020 20:38:50 GMT+0800 (China Standard Time)

@UraniumR still no luck in reproducing the issue on my end—I've added some error tracking through Sentry in hopes that the issue will surface in the wild and give me a clue as to what's going on.

In the meantime, if you run into it again, let me know. As much detail as possible would be most helpful (URL, series of actions taken before opening up the wallpaper preview, any browser extensions you have installed, etc.).

Hamza Radouan · Answer 5 · Wed May 13 2020 21:23:19 GMT+0800 (China Standard Time)

Oh, i just went to check out the website , and i have found that the problem have been resolved.
It told me themer have been updated , so i suppose that the last update fixed the problem.
Thanks <3

Matt Swensen · Answer 6 · Wed May 13 2020 21:24:48 GMT+0800 (China Standard Time)

Thanks for the update, @UraniumR !

Hayden · Answer 7 · Fri Jul 03 2020 18:38:35 GMT+0800 (China Standard Time)

@mjswensen Can we re-open this? I'm running into it on my end.
NixOS 20.03, Chromium browser

Matt Swensen · Answer 8 · Sat Jul 04 2020 01:01:38 GMT+0800 (China Standard Time)

Yep, @itshaydendev . Can you tell me which wallpaper triggers the issue? I have some theories.

Hayden · Answer 9 · Sat Jul 04 2020 01:09:42 GMT+0800 (China Standard Time)

All except triangles burst and shirts

Matt Swensen · Answer 10 · Sat Jul 04 2020 02:15:01 GMT+0800 (China Standard Time)

Thank you! Do you mind me asking how much RAM you have and how fast your CPU is? My best bet right now is that this is a performance issue with inserting a complex SVG into the DOM.

Hayden · Answer 11 · Sat Jul 04 2020 05:50:36 GMT+0800 (China Standard Time)

I've got a Ryzen 5 1600 and 16gb of 3200MHz ram underclocked to 3100 for stability reasons with my mobo for now

Matt Swensen · Answer 12 · Mon Oct 19 2020 20:31:14 GMT+0800 (China Standard Time)

Hi folks, I just released an update that converts all wallpaper packages to use PNG format (via canvas) rather than SVG. Since I've never been able to reproduce this issue, I'm hoping that between the format change, using blob URLs rather than data: URLs, and better wrapping of the URL in a useEffect hook, this problem goes away... but please feel free to reopen if not!