Windows Service Cannot Start (ERROR_SERVICE_REQUEST_TIMEOUT)

[fugolmere]

Problem

Attempting to start windows service results in a long pause and the following error returned:

ERROR_SERVICE_REQUEST_TIMEOUT: The service did not respond to the start or control request in a timely fashion.

I believe this problem is caused by the fact that that the service control manager is expecting a "status" to be returned from the underlying executable it's managing:

The SCM starts the process and waits until either the child process exits (indicating a failure) or reports the SERVICE_RUNNING status.

source: https://msdn.microsoft.com/en-us/library/windows/desktop/ms685990(v=vs.85).aspx

Solution

If sc.exe is desired to be used over nssm.exe then I believe a more complex solution is required. Specifically a "SERVICE_RUNNING" status will need to be returned back to the windows service control manager.

Take a look at the following that appears to effectively perform this action:
https://github.com/kardianos/service/blob/0ab6efe2ea51f0531a8ceaaa33416b3aab844c28/service_windows.go#L167

[Igor Takama Dolzhikov]

Thank you @fugolmere, your feedback is very appreciated. I have not possibility to test all that related with Windows. @krysennn Could you handle this issue?

[Alexis Camilleri]

Hi,

My bad ... i will test the code with this: https://github.com/martinlindhe/wmi_exporter/blob/master/exporter.go
I don't see the func (https://github.com/martinlindhe/wmi_exporter/blob/cede2675657f234833d2a6760743e5f513562de1/exporter.go#L257) about started service.. so i didn't get error during my test.

I will fix it ASAP.

[fugolmere]

FYI, I have a fix for this. I should be able to submit a pull request as early as later tonight or tomorrow. I'll explain further details in the pull request comment.

[neverland4u]

Hi @krysennn, a PR has been created to make windows version daemonization work. Pls review.

BTW, golang.org/x/sys/windows is necessity of this solution. If the sub-repo cannot be accepted, pls close that PR. Thx.

[Alexis Camilleri]

@neverland4u i think it's ok, i don't have test it ATM.

BTW, golang.org/x/sys/windows is necessity of this solution. If the sub-repo cannot be accepted, pls close that PR. Thx.

I think no, it's not the best solution.
There are two type of use:
1- You create service for your application (service status needed)
2- You create service for other application (service status need in your other application)

[llgoer]

get the same error:
Error: The service did not respond to the start or control request in a timely fashion.

[Rustam]

Hi team,

Observed this on 2008 and win 10 - just used the example from the repository.

$ go version
go version go1.11 darwin/amd64

master branch

C:\Users\rusq\go\src\github.com\takama\daemon\examples>examples.exe start
Starting My Echo Service:                                       [←[31mFAILED←[0m]
Error:  The service did not respond to the start or control request in a timely fashion.

Same happens when trying to control the service with services.msc

[Yige]

get the same error:
Error: The service did not respond to the start or control request in a timely fashion.

[Felixxx]

get the same error:
Error: The service did not respond to the start or control request in a timely fashion.
however another project is ok, can't find the difference

[MaJunqiang]

go version:go version go1.13.3 windows/amd64
os: Microsoft Windows [Version 10.0.18362.535]
run cron job example with args 'start' and return error: The service did not respond to the start or control request in a timely fashion.

[MaJunqiang]

help,what's the best solution?@krysennn

[michele meloni]

Same problem here

[michele meloni]

@neverland4u @fugolmere There are news on this?

[gwiyeong]

@acamilleri @neverland4u @fugolmere
I also get the same error:

Error:  The service did not respond to the start or control request in a timely fashion.

any update for this??