sul-dlss / sul-requests

Rails application for requesting materials from Stanford University Library

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Update text shown to user prior to hold/recall

thatbudakguy opened this issue · comments

via @saseestone:

We currently show the user:

checked_out_note: This item is currently in use by another patron. We'll add you to the request queue but we can't estimate the delivery date.

We instead want to say;

This item is currently in use by another patron. We'll reach out to partner libraries to secure a copy for you. We can't estimate a delivery date but will send you an email with more information about your request.

...because we're not technically "adding you to the request queue"; we first have to go see if anyone else has it.