app not opening

Question

app not opening

akimayit opened this issue 3 years ago · comments

Hello,

I have downloaded and unzipped the app, but it is not opening.

Jakob Jünger · Answer 1 · Mon Jul 12 2021 23:02:34 GMT+0800 (China Standard Time)

Hi, can you give some more details? Without info about your OS, the specific behavior or maybe some screenshot I have no clue how to help or fix it.

nabbonabbo · Answer 2 · Wed Jul 28 2021 00:08:05 GMT+0800 (China Standard Time)

hey @strohne, I have the same problem, even though I gave permission to open it. It's Installed on MacOS.

Jakob Jünger · Answer 3 · Wed Jul 28 2021 05:44:12 GMT+0800 (China Standard Time)

Hi @nabbonabbo , and can you give some more details? Which version? What ist the procedure to reproduce the behavior? Best.

nabbonabbo · Answer 4 · Wed Jul 28 2021 05:49:51 GMT+0800 (China Standard Time)

Hi @strohne thanks for your fast reply! I tested it in a more recent Mac of a friend and everything works fine there. I guess it was crashing because of my outdated OS, I am running High Sierra Version 10.13.6. Unfortunately, I can't update the OS on my MacAir Mid 2011 :(

Jakob Jünger · Answer 5 · Thu Sep 30 2021 06:12:04 GMT+0800 (China Standard Time)

Huh, sorry, I can't support old Mac versions, my time for producing the builds is very limited. If you know someone who is able and willing to prepare an installer version for High Sierra, let me know.

Gerick · Answer 6 · Thu Oct 14 2021 00:19:01 GMT+0800 (China Standard Time)

I have the same problem with Mojave