Can't download marquees/videos with custom hash file

[davidhorm]

I created a custom hash file by executing:
/opt/retropie/supplementary/scraper/scraper -missing _custom_hashes.csv -workers 4 -append

Then I customized that file so that it's just the following values for each row: [hash],[thegamesdb id],,
Then executed the following:
/opt/retropie/supplementary/scraper/scraper -hash_file _custom_hashes.csv -append -download_marquees -download_videos -workers 4

gameslist.xml was populated with everything except marquee and videos. No marquee or video files were downloaded into the images folder.

I saw that -console_src="ss" has the video information. When I added that argument to the command above, it outputted that it couldn't find the hash. FWIW I ran the following, and saw the output didn't have any hash values:
/opt/retropie/supplementary/scraper/scraper -missing _custom_hashes_ss.csv -console_src="ss" -workers 4

[Paulo Roberto Elias]

Have you tried to use -download_videos=true -download_marquees=true ?
In my experience it only download videos and marquees if I provide the login and password for ss as well