There doesn't have error log when add instance failed

Question

There doesn't have error log when add instance failed

cw1427 opened this issue 5 years ago · comments

I'm trying to have a trial with free licence of rdb-tools v0.9.42. But I could not successfully add my redis instance in remote server. I tried to use my local redis-cli which could successfully connect my remote Redis server, but rdb-tools failed. There shows 500 Internal server Error, but no detail error log I could find.

Shawn Chen · Answer 1 · Mon Oct 07 2019 12:48:18 GMT+0800 (China Standard Time)

Just confirmed, it is the password length problem. Once the password longer than 100 chars rdbtools got failed. Very stupid. The redis password should longer than 128 chars as the official recommend.

nishantgeorge · Answer 2 · Mon Oct 07 2019 17:49:17 GMT+0800 (China Standard Time)

@cw1427 Thank you for reporting this! A fix is on the way.

Shawn Chen · Answer 3 · Tue Oct 15 2019 18:05:33 GMT+0800 (China Standard Time)

Hi @nishantgeorge :

What's the plan for this fix? I'm waiting for it goes ready to do my Redis instance monitoring

nishantgeorge · Answer 4 · Tue Oct 15 2019 18:18:42 GMT+0800 (China Standard Time)

Hey @cw1427

It might be some time till this fix lands in RDBTools, since RDBTools is in maintenance mode now.

This has been fixed in RedisInsight. I encourage you to try RedisInsight out and see if the fix works for you! :)