Automating the batch file

[kluke43]

Greetings,

I have been assigned the task to backup the smartsheet data for our team. I created a folder on my C: drive called SSBackup. I gave Everyone permission on this folder as part of troubleshooting. Within the folder are three files: smartsheetbackup.bat, smartsheet-backup.properties, and smartsheet-org-backup-1.6.1.jar.

The batch file is as follows:
"C:\Program Files (x86)\Java\jre7\bin\java.exe" -jar C:\SSBackup\smartsheet-org-backup-1.6.1.jar

The properties is as follows:
accessToken=*******************//accessToken removed for security purposes for this post
outputDir=Z: //This is a shared drive I created to point to a server location to place the zip file

continueOnError=true

zipOutputDir=true

downloadThreads=4

allDownloadsDoneTimeout=24

I didn't touch the .far file as that houses the API required to make the magic work.

The script works wonderfully if I run it while logged in locally as any user. The problem is when I try to schedule a task on the server to run the batch file. I've done this tons of times and can't seem to figure out why it won't work. I also use my RMM tool to run batch files such as this one and I get the following output from that:

C:\SSBackup\smartsheetbackup.bat
java.io.FileNotFoundException: File not found: C:\Windows\system32\smartsheet-backup.properties
at com.smartsheet.tools.SmartsheetBackupTool.readPropertiesFile(SmartsheetBackupTool.java:180)
at com.smartsheet.tools.SmartsheetBackupTool.main(SmartsheetBackupTool.java:74)

C:\Windows\system32>"C:\Program Files (x86)\Java\jre7\bin\java.exe" -jar C:\SSBackup\smartsheet-org-backup-1.6.1.jar
_ERROR_ FileNotFoundException - File not found: C:\Windows\system32\smartsheet-backup.properties

I've reached out to support and they basically pointed me to this forum. Can anyone help me figure out why this is happening? I also made a copy of the properties file and moved it to C:\Windows\system32\ in a desperate effort to no avail.

Thanks,
kluke

[kyanskeem]

Hi kluke,

This isn't an officially supported tool, but at quick glance, it looks like you need to make sure your properties file is located C:\Windows\system32\smartsheet-backup.properties and that the user running the script has access to read that file. Or, instead, put the properties file in your C:\SSBackup directory, cd to that directory instead of the system32 one and run
"C:\Program Files (x86)\Java\jre7\bin\java.exe" -jar smartsheet-org-backup-1.6.1.jar from there. It should pick up your properties file from the working directory.

Hopefully that helps!