Chrome on Android com.android.chrome not installed on device

Question

Chrome on Android com.android.chrome not installed on device

Andrej1198 opened this issue a year ago · comments

Andrej Glavic commented a year ago

Have you read the documentation?

Yes, I've read the how to make a reproducable bug guide
Yes, I've read the how to debug my script guide

URL

What are you trying to accomplish

Hi @soulgalore

I was wondering if you have encountered the following issue before?

I am trying to launch chrome on android using our device farm(run by bitbar)

And I keep getting the following error:

raptor-browsertime Info: chrome failed to start, trying 2 more time(s): unknown error: com.android.chrome is not installed on device RR8R10B7DWY

raptor-browsertime Info: chrome failed to start, trying 1 more time(s): unknown error: com.android.chrome is not installed on device RR8R10B7DWY

raptor-browsertime Info: chrome failed to start, trying 0 more time(s): unknown error: com.android.chrome is not installed on device RR8R10B7DWY

At which point I get a browsertime error message telling me it failed to run, failure stack below

I believe this issue is similar to the one encountered with #1331 and related to an activity change in android chrome

The old default_activity was com.android.chrome/com.google.android.apps.chrome.Main, whereas now the default_activity is com.android.chrome/com.google.android.apps.chrome.IntentDispatcher

It fails in lib/core/seleniumRunner.js
The following baseDir(this.baseDir) was used: /builds/task_167884022773121/workspace/build/blobber_upload_dir/browsertime-results/google
The following options(this.options) is set when running: https://pastebin.com/aAyFUzr3

I'm part of Mozilla the try job can be found here: https://treeherder.mozilla.org/jobs?repo=try&group_state=expanded&tier=1%2C2%2C3&revision=9562520faee78dc534a16cbda37ca5de4cba6b9c and the full log can be found here: https://firefoxci.taskcluster-artifacts.net/L3Jx9fdbSWiYr8m1lvDHYA/0/public/logs/live_backing.log

What browser did you use?

Chrome Android

How to reproduce

Run a browsertime test with the following commands: (https://pastebin.com/Z0pLtQzj)

/builds/task_167884022773121/fetches/node/bin/node /builds/task_167884022773121/fetches/browsertime/node_modules/browsertime/bin/browsertime.js --firefox.geckodriverPath /builds/task_167884022773121/fetches/geckodriver --chrome.chromedriverPath /builds/task_167884022773121/fetches/109chromedriver /builds/task_167884022773121/workspace/build/tests/raptor/raptor/browsertime/../../browsertime/browsertime_pageload.js --firefox.noDefaultPrefs --browsertime.page_cycle_delay 1000 --skipHar --pageLoadStrategy none --webdriverPageload true --firefox.disableBrowsertimeExtension true --pageCompleteCheckStartWait 5000 --pageCompleteCheckPollTimeout 1000 --timeouts.pageLoad 60000 --timeouts.script 120000 --browsertime.page_cycles 2 --pageCompleteWaitTime 5000 --browsertime.url https://www.google.com --browsertime.post_startup_delay 1000 --iterations 15 --videoParams.androidVideoWaitTime 20000 --browsertime.chimera true --browsertime.test_bytecode_cache false --firefox.perfStats false --browsertime.commands  --viewPort 1366x695 --videoParams.convert false --videoParams.addTimer false --browser chrome --android --chrome.args=--use-mock-keychain --chrome.args=--no-default-browser-check --chrome.args=--no-first-run --chrome.args=--proxy-server=127.0.0.1:60525 --chrome.args=--proxy-bypass-list=localhost;127.0.0.1 --chrome.args=--ignore-certificate-errors --resultDir /builds/task_167884022773121/workspace/build/blobber_upload_dir/browsertime-results/google --firefox.profileTemplate /tmp/tmpkj0o9cse.mozrunner --video true --visualMetrics true --visualMetricsContentful true --visualMetricsPerceptual true --visualMetricsPortable true --videoParams.keepOriginalVideo true --firefox.windowRecorder false --xvfbParams.display 0 --browsertime.testName google --browsertime.liveSite False --browsertime.loginRequired True

Relevant log output

Failure stack:
INFO -  raptor-browsertime Info:     at SeleniumRunner.start (/builds/task_167884022773121/fetches/browsertime/node_modules/browsertime/lib/core/seleniumRunner.js:93:13)
[task 2023-03-15T01:19:14.918Z] 01:19:14     INFO -  raptor-browsertime Info:     at processTicksAndRejections (node:internal/process/task_queues:96:5)
[task 2023-03-15T01:19:14.918Z] 01:19:14     INFO -  raptor-browsertime Info:     at async Iteration.run (/builds/task_167884022773121/fetches/browsertime/node_modules/browsertime/lib/core/engine/iteration.js:114:7)
[task 2023-03-15T01:19:14.918Z] 01:19:14     INFO -  raptor-browsertime Info:     at async Engine.runByScript (/builds/task_167884022773121/fetches/browsertime/node_modules/browsertime/lib/core/engine/index.js:270:20)
[task 2023-03-15T01:19:14.918Z] 01:19:14     INFO -  raptor-browsertime Info:     at async run (/builds/task_167884022773121/fetches/browsertime/node_modules/browsertime/bin/browsertime.js:101:22)

Andrej Glavic · Answer 1 · Thu Mar 16 2023 03:33:13 GMT+0800 (China Standard Time)

Also should mention that I cannot reproduce the issue locally, only on the using the bitbar service does the issue appear

Peter Hedenskog · Answer 2 · Thu Mar 16 2023 04:17:05 GMT+0800 (China Standard Time)

Hi @Andrej1198 what Chrome/Chromedriver and Android version do you use? There was a bug in Chromedriver that Chrome could not start on Android 13 https://chromedriver.storage.googleapis.com/110.0.5481.77/notes.txt (I had that problem locally), could it be that? I think when we run Chrome using Chromedriver we do not set the activity, that comes automatically in Chromedriver, so it could be that you need to update the version?

We also run tests on BitBar and Chrome works for me there (Chrome 111). However I have the almost the same problem as you but with Firefox on BitBar, it started to happen a week ago or something like that. I've been trying to fix the issue but haven't done that yet (works locally though so I cannot reproduce it) :|

Andrej Glavic · Answer 3 · Thu Mar 16 2023 04:37:29 GMT+0800 (China Standard Time)

Thanks for the speedy response! :)
I am using Android 11 and for chrome I am using Chrome 109.0.5414.117 and Chromedriver 109.0.5414.25
What version of chrome and chromedriver are you using? I would like to try changing to that version and see if that resolves the issue for me

Peter Hedenskog · Answer 4 · Thu Mar 16 2023 04:59:53 GMT+0800 (China Standard Time)

On BitBar we use Chrome 111.0.5563.57 and Chromedriver 110.0.5481.77 (on Moto G5 and Samsung A51).

Andrej Glavic · Answer 5 · Thu Mar 16 2023 20:42:23 GMT+0800 (China Standard Time)

Where do you get your apks out of curiosity?

Peter Hedenskog · Answer 6 · Thu Mar 16 2023 21:00:06 GMT+0800 (China Standard Time)

BitBar installed Chrome and then we auto update our update through the Play store.

Andrej Glavic · Answer 7 · Thu Mar 16 2023 21:42:34 GMT+0800 (China Standard Time)

Okay, good to know! Thanks

Andrej Glavic · Answer 8 · Thu Mar 16 2023 23:04:46 GMT+0800 (China Standard Time)

How do you auto-update through the play store?
Is there an adb command to do so?

Peter Hedenskog · Answer 9 · Thu Mar 16 2023 23:52:35 GMT+0800 (China Standard Time)

Using the GUI. BitBar has configured so Chrome isn't changed between new runs.

Andrej Glavic · Answer 10 · Fri Mar 17 2023 00:26:19 GMT+0800 (China Standard Time)

What GUI are you referring to? Is there public documentation for this GUI?

Peter Hedenskog · Answer 11 · Fri Mar 17 2023 01:05:50 GMT+0800 (China Standard Time)

Sorry using "LiveTesting" in BitBar I think you should ask them for help :)

Andrej Glavic · Answer 12 · Fri Mar 17 2023 02:09:22 GMT+0800 (China Standard Time)

Will do thank you for everything!
I will leave this issue open and leave my solution to the issue when I'm done

Andrej Glavic · Answer 13 · Tue Mar 28 2023 00:56:59 GMT+0800 (China Standard Time)

Hey @soulgalore I'm closing the issue

As it turns out the issue was due to a miscommunication, chrome on our android devices were disabled and we were not aware(we thought it was uninstalled). Chrome being disabled and chrome not being installed give the same error message from chromedriver which we were not aware of, hope this helps you with resolving your similar issue.

In our case chrome was being disabled with this command: pm uninstall -k --user 0 com.android.chrome
To re-enable the disabled app we ran the following command: cmd package install-existing com.android.chrome

A way you can check if your app is installed but not enabled is by running the enabling command(which should not fail if the app is already enabled) or by checking that the following command lists your packageadb shell dumpsys package com.android.chrome and checking that the package is also in /data/app we did find that when running pm list packages the package should not be listed if it is disabled

Hope this helps you resolve your issues!

Peter Hedenskog · Answer 14 · Tue Mar 28 2023 01:18:54 GMT+0800 (China Standard Time)

Thank you @Andrej1198 for the explanation!