Troubleshooting - Before Opening a New Issue
simbaja opened this issue · comments
Before opening a new issue, please take the following steps:
- Change your password to exclude special characters.
- Ensure that you have selected the right region when setting up the integration.
- Fully remove the integration from Home Assistant (and ensure that all files in
/custom_components/ge_home
are deleted) and re-add it (either manually or through HACS). - If there is a pre-release version, please try using it and see if it resolves your issue.
- Confirm that you are able to connect using the SDK found here (follow the readme)
- For authentication errors, please check #244 and #246 for solutions.
If you have taken all of these steps and none of them worked, open an issue and we can attempt to debug it.