[BUG] TRASA browser extension stuck
dagid4 opened this issue · comments
Describe the bug:
TRASA browser extension stuck at "Register your browser" and processing without ever end (I have tried 12 hours). Even when I input bad hostname or not existing user, it is somehow processing and never ends.
Expected behavior:
It should complete as in the tutorial video.
Log file / Code snippet / Screenshots:
Scope of issue:
- TRASA codebase
- dashboard
- server
- mobile app
- browser extension
- device agent
- website/docs
Versions:
Firefox Browser 83.0 (64-bit)
TRASA browser extension v1.0
Hi, can you confirm that your workstation OS is windows and that you have installed trasa workstation agent as mentioned here - https://www.trasa.io/docs/device-trust/install-trasa-device-agent ?
I suspect you have not installed workstation agent. Do note that only windows installer is supported at this time. For debian, you can reference this guide - https://github.com/seknox/trasa/tree/master/workstation. Other OS setup should be similar...
Hello, I can confirm that used workstation OS is windows. But I didn't know that workstation agent must be used. This could be the problem.
Maybe add a note about the need of the agent installed and used for extension to work in docs.
Thank you for your help, I think you can close the issue.