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segmentio / analytics-kotlin

The hassle-free way to add Segment analytics to your Kotlin app (Android/JVM).

Repository from Github https://github.comsegmentio/analytics-kotlinRepository from Github https://github.comsegmentio/analytics-kotlin

Error Uploading events (Not able to see Track, Screen, Identity on Segment Dashboard.)

Jigar-zest opened this issue · comments

commented

Describe the bug
I was working wth the Java version of the Plugin then I wanted to Move to Kotlin-analytics So I have updated to 1.8.0 After updating and making the necessary changes. Now I am not getting a single event in the Segment Dashboard.

Note-: I also tried downloading a sample app and adding my private key still not working

To Reproduce
Steps to reproduce the behaviour:

  1. Download the sample
  2. Add your private key and run

Expected behaviour
All events should go to the Segment dashboard.

Screenshots
If applicable, add screenshots to help explain your problem.

Platform (please complete the following information):

  • Library Version in use: 1.8.0
  • Platform being tested: Android
  • Integrations in use: [Firebase]

Segment Initialization

 companion object {
      lateinit var analytics: Analytics
    }
    
 Analytics.debugLogsEnabled = true
        analytics = Analytics(AppEnvironment.segmentAnalyticsKey, applicationContext) {
            this.collectDeviceId = true
            this.trackApplicationLifecycleEvents = true
            this.trackDeepLinks = true
            this.flushAt = 1
            this.flushInterval = 0
        }

Additional context
I am not getting any errors in the log console. Please let me know if you need any more information.

commented

Hey @bsneed
Could you take a look and the above and let me know if I am missing something?

commented

hey @Jigar-zest. we're looking into this issue. do you mind to post your complete Analytics initialization block here, so we know exactly what's going on?
while we're investigating, can you trying the following on your end:

  1. remove Analytics.debugLogsEnabled = true
  2. double check the private key you mentioned is the writeKey on your source Settings -> API Keys -> Write Key
commented

Hi @Jigar-zest I was able to confirm that the sample app works using a new key I just created so I don't think the SDK is the issue.

Some suggestions:

  • Make sure your device emulator is connected to the internet.
  • Double check your key and make sure you're not missing some part of due to a copy/paste issue.
  • In the Sample app make sure you're updating the top-level build.gradle to set your writeKey