Cannot stop instance

Question

Cannot stop instance

tomkeee opened this issue 2 years ago · comments

tomkeee commented 2 years ago

I have a few instances that failed to start and, as a result, they have a status of ,,Failed to stop" (as shown below).

Is there a way to stop them permanently? I tried using si inst kill <instance id> , but it does not work.

Alicja Gruzdz · Answer 1 · Fri Sep 16 2022 19:45:32 GMT+0800 (China Standard Time)

Hi @tomkeee :)

thank you for submitting this error. Unfortunately, this issue must be resolved by our backend team. I have already assigned someone to clear the list of your Instances, and furthermore we are working on fixing this issue permanently.

We will let you know as soon as the Instances are cleared and also later when we resolve the issue.

Thank you for reporting once again.

Alicja Gruzdz · Answer 2 · Fri Sep 16 2022 19:59:15 GMT+0800 (China Standard Time)

The Instances have been cleared, please give it a try.

Unfortunately, you will need to send your Sequences to the SCP once again.

I'm linking here the issue we suspect caused this problem and we are already working on resolving it as soon as possible; scramjetorg/transform-hub#478

tomkeee · Answer 3 · Fri Sep 16 2022 20:02:17 GMT+0800 (China Standard Time)

Now they are cleared. Thanks for help!