Can't install HDBSCAN via pip: [WinError 5] Access is denied
morrisseyj opened this issue · comments
I am struggling to install hdbscan into a virtual environment. I am trying to do this as part of a bertopic install - which is also failing when trying to install hdbscan as a dependency.
I have looked through a number of SO pages on this error and tried almost everything, but nothing seems to work. Here are the specifics and what I have tried.
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I am on Windows 11
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I am trying to install to a virtual environment:
py -m venv [path-to-environment]
Note that when I activate the virtual environment i get the following error'"C:WINDOWS\System32\chcp.com"' is not recognized as an internal or external command, operable program or batch file.
. Despite this, the environment activates. -
Initially when trying the install I ran into a problem regarding MS C++14 requirements. I installed those and the error when away.
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Now i can't get around the error:
Building wheel for hdbscan (pyproject.toml) did not run successfully.
Specific error is as follows:building 'hdbscan._hdbscan_tree' extension error: [WinError 5] Access is denied [end of output] note: This error originates from a subprocess, and is likely not a problem with pip. ERROR: Failed building wheel for hdbscan Failed to build hdbscan ERROR: Could not build wheels for hdbscan, which is required to install pyproject.toml-based projects
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Its the same error whether i try
py -m pip install bertopic
andpy -m pip install hdbscan
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I have tried running as admin - since python is in the admin path i call
python
rather thanpy
when repeating the above commands. -
I have tried updating pip in the virtual env
py -m pip install --upgrade pip
- everything is fine -
I have made sure to run from the command prompt rather than the IDE
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I have rebooted my machine and tried running this as the first thing i do
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I have tried adding the
--user
option but i get the response that this is available in the virtualenv:ERROR: Can not perform a '--user' install. User site-packages are not visible in this virtualenv.
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I note that my venv has its permissions set to
read only
. I changed this and ran the install again. Made no difference. Note on this, i am able to install other packages, with permissions being set toread-only
, so i don't think this is the issue. -
I looked through my
AppData\Local\Temp
directory to delete any pip related folders, but found nothing (though there are somepyright
andpython-languageserver
folders in there)
I posted this question on the bertopic repo (MaartenGr/BERTopic#1922) and on SO (https://stackoverflow.com/questions/78311773/cant-install-package-with-pip-error-winwrror-5-access-is-denied), but had no luck so trying here.
If anyone knows how I can diagnose the issue here, i would greatly appreciate it.
An update here. I tried reverting to a different version of python and everything worked fine. I could successfully install on python 3.9
. The error was occurring on python 3.12.3
. If there is anything i can do to aid with troubleshooting the issue on 3.12
, let me know.
Full steps for a solution for switching to 3.9 are here: https://stackoverflow.com/questions/78311773/cant-install-package-with-pip-error-winwrror-5-access-is-denied/78380938#78380938