sahat / hackathon-starter

A boilerplate for Node.js web applications

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Amazon Comprehend AI/ML API Example

damc-dev opened this issue · comments

As one possible example to address #984 I was thinking an
example that would be beneficial for a hackathon is an API call to Amazon Comprehend to do sentiment analysis on free form text.

Amazon Comprehend is available for use under the AWS Free tier: https://aws.amazon.com/free/machine-learning/

Potential use cases:

  • Tracking customer sentiment over time
  • Identifying how customers feel about product features
  • Prioritizing customer service issues
  • Chat bot escalation of angry or distressed individual

I found this via Hacktoberfest, so wanted to get some feedback before diving in.

Let me know if this would be a desirable feature and I will create a PR!