Ability to see comments from/to Jira

Question

Ability to see comments from/to Jira

Mihailoff opened this issue 8 years ago · comments

Wish list item :)

Ryan Hoskin · Answer 1 · Sat May 21 2016 07:06:00 GMT+0800 (China Standard Time)

@Mihailoff Are you saying a PagerDuty note would then get added in JIRA and vise versa? It'd be pretty trivial to get the notes each time that the script runs each time a webhook is fired off. Thoughts?

George Mihailov · Answer 2 · Sat May 21 2016 07:22:29 GMT+0800 (China Standard Time)

Yes, exactly. The purpose of the Jira ticket is to collaborate on issue and therefore any notes from PD are valuable on Jira and vice versa.

Ryan Hoskin · Answer 3 · Mon May 23 2016 03:20:31 GMT+0800 (China Standard Time)

@Mihailoff - Okay. Thanks for the clarification. I probably won't have the bandwidth to work on this but we'll keep it in mind as we look at improving the integration. Feel free to submit a PR if you have time to work on it.

Luke Epp · Answer 4 · Tue Jun 14 2016 23:39:43 GMT+0800 (China Standard Time)

@Mihailoff I wanted to point you in the direction of the pd_jira_bidirectional repo, which is a modified version of the Jira integration that now has the functionality you mentioned here. We recently updated this script to add all PagerDuty notes to the Jira ticket when an incident is resolved.