rustdesk / rustdesk-server

RustDesk Server Program

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RustDesk down

michele-tn opened this issue · comments

RustDesk Pro server 1.1.10

Happens about 50% of the time, I get this this message when trying to connect Win10 to Win10 or MacOS to Win10. Didn't happen before I upgraded to RustDesk Pro. Both computers have gigabit internet connections.

image

Originally posted by @mitchellarganbright in rustdesk/rustdesk#5817

Hi there,

I've been getting the same error for a couple of hours now. I'm using the free Rustdesk servers.

Thank you very much in advance for your feedback.

Greetings,

Michele

have you put in your settings for your server?

have you put in your settings for your server?

Hi dinger1986, first of all thank you very much for the feedback.

I don't use a self-hosted server BUT public servers:

Germany — Hetzner
Ukraine (Kyiv) — dc.volia

Thank you very much in advance for your feedback.

Greetings,

Michele

but you mention RustDesk Server Pro 1.1.0?

but you mention RustDesk Server Pro 1.1.0?

Exactly, as the error is the same one that the user encountered on the PRO version

Thanks in advance

Greetings,

Michele

image

It seems that now the situation has been restored, I managed to connect.

Thanks so much for the feedback.

Greetings,

Michele

I guess it is because the public server overloaded. We have no plan to upgrade it yet.

Thank you very much for the feedback.