Person tracking with Express & Passport not working

[freitaga]

Hello!

I have followed the instructions in the docs here:

https://docs.rollbar.com/docs/person-tracking

In our backend, req.user is present in each request from passport middleware. These docs state that no further action is necessary with passport integration. In the rollbar issue tracking dashboard, a person has yet to have been tracked on an issue.

Any ideas on what could be going wrong here?