Error importing library

[Della Farney]

Describe the bug
Error importing library

To Reproduce
Steps to reproduce the behavior:

1. Go to a book to download
2. Click on '....'
3. Scroll down to '....'
4. See error

Expected behavior
A clear and concise description of what you expected to happen.

Screenshots

.

Platform

[e.g. Windows 10, Windows 11, Mac, Linux (State distribution)]

Log Files
_Log202404_001.zip

[rmcrackan]

Sorry about this error. Much thanks for the log file. Do you get this error on a different network? Friends house, coffee shop, tethered phone (if you have a large data plan), etc.

[Della Farney]

No  it just started happening 2 days ago. I'm on my home network. I can log into audible via chrome just fine. I reinstalled libation and re verified my accounts. The books show in the list of my books but when I click on them to download I get that error. Thank you.Della On Saturday, April 27, 2024 at 02:57:13 PM EDT, rmcrackan ***@***.***> wrote: Sorry about this error. Much thanks for the log file. Do you get this error on a different network? Friends house, coffee shop, tethered phone (if you have a large data plan), etc. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>

[Della Farney]

I was able to download the books directly from audible just fine. They are in the acx format though. We have unlimited data at home. Della On Saturday, April 27, 2024 at 02:57:13 PM EDT, rmcrackan ***@***.***> wrote: Sorry about this error. Much thanks for the log file. Do you get this error on a different network? Friends house, coffee shop, tethered phone (if you have a large data plan), etc. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>

[Della Farney]

Now I get this error "ERROR: No such host is known. (dze5l2jxnquy5.cloudfront.net:443)"

[rmcrackan]

Are you able to try Libation on a different network? I'd like to see if this error occurs for you on all networks.

[Mason Payne]

Same problem here. I'm on Ubuntu with nothing special going on with my network. I was able to download using OpenAudible and from audible.com directly.

_Log202404.zip

[Della Farney]

I don't have access to another network.

[Mason Payne]

I was able to solve it after a good nights sleep. I turned off ipv6 for my network and it worked! I think the DNS is timing out trying to use ipv6. I've seen this problem crop up with NodeJS and Python. So it is probably not to do with your code.

[Della Farney]

I tred this on my network and I still have the problem. | ERROR: No such host is known. (dze5l2jxnquy5.cloudfront.net:443) | On Wednesday, May 1, 2024 at 09:58:54 AM EDT, Mason Payne ***@***.***> wrote: I was able to solve it after a good nights sleep. I turned off ipv6 for my network and it worked! I think the DNS is timing out trying to use ipv6. I've seen this problem crop up with NodeJS and Python. So it is probably not to do with your code. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>

[Della Farney]

I deleted my account and tried to re add it and got this when trying to log in. Exception of type 'AudibleApi.ApiErrorException' was thrown.    at AudibleApi.ApiUnauthenticated.SendClientRequest(IHttpClientActions client, HttpRequestMessage request) in /home/runner/work/AudibleApi/AudibleApi/AudibleApi/ApiUnauthenticated [partial].cs:line 57   at AudibleApi.Api.AdHocAuthenticatedRequestAsync(String requestUri, HttpMethod method, IHttpClientActions client, HttpBody requestBody) in /home/runner/work/AudibleApi/AudibleApi/AudibleApi/Api [partial].cs:line 56   at AudibleApi.Api.getLibraryResponseAsync(String parameters) in /home/runner/work/AudibleApi/AudibleApi/AudibleApi/Api.Library.cs:line 285   at AudibleApi.Api.GetItemsCountAsync(LibraryOptions libraryOptions) in /home/runner/work/AudibleApi/AudibleApi/AudibleApi/Api.Library.cs:line 428   at AudibleApi.Api.GetLibraryItemsPagesAsync(LibraryOptions libraryOptions, Int32 numItemsPerRequest, SemaphoreSlim semaphore)+MoveNext() in /home/runner/work/AudibleApi/AudibleApi/AudibleApi/Api.Library.cs:line 375   at AudibleUtilities.ApiExtended.getItemsAsync(LibraryOptions libraryOptions, Boolean importEpisodes) in D:\a\Libation\Libation\Source\AudibleUtilities\ApiExtended.cs:line 102   at AudibleUtilities.ApiExtended.getItemsAsync(LibraryOptions libraryOptions, Boolean importEpisodes) in D:\a\Libation\Libation\Source\AudibleUtilities\ApiExtended.cs:line 102   at Polly.Retry.AsyncRetryEngine.ImplementationAsync[TResult](Func`3 action, Context context, CancellationToken cancellationToken, ExceptionPredicates shouldRetryExceptionPredicates, ResultPredicates`1 shouldRetryResultPredicates, Func`5 onRetryAsync, Int32 permittedRetryCount, IEnumerable`1 sleepDurationsEnumerable, Func`4 sleepDurationProvider, Boolean continueOnCapturedContext)   at Polly.AsyncPolicy.ExecuteAsync[TResult](Func`3 action, Context context, CancellationToken cancellationToken, Boolean continueOnCapturedContext)   at ApplicationServices.LibraryCommands.scanAccountAsync(ApiExtended apiExtended, Account account, LibraryOptions libraryOptions, LogArchiver archiver) in D:\a\Libation\Libation\Source\ApplicationServices\LibraryCommands.cs:line 281   at ApplicationServices.LibraryCommands.scanAccountsAsync(Func`2 apiExtendedfunc, Account[] accounts, LibraryOptions libraryOptions) in D:\a\Libation\Libation\Source\ApplicationServices\LibraryCommands.cs:line 263   at ApplicationServices.LibraryCommands.scanAccountsAsync(Func`2 apiExtendedfunc, Account[] accounts, LibraryOptions libraryOptions) in D:\a\Libation\Libation\Source\ApplicationServices\LibraryCommands.cs:line 265   at ApplicationServices.LibraryCommands.ImportAccountAsync(Func`2 apiExtendedfunc, Account[] accounts) in D:\a\Libation\Libation\Source\ApplicationServices\LibraryCommands.cs:line 132   at LibationWinForms.Form1.scanLibrariesAsync(Account[] accounts) in D:\a\Libation\Libation\Source\LibationWinForms\Form1.ScanManual.cs:line 77 On Wednesday, May 1, 2024 at 09:58:54 AM EDT, Mason Payne ***@***.***> wrote: I was able to solve it after a good nights sleep. I turned off ipv6 for my network and it worked! I think the DNS is timing out trying to use ipv6. I've seen this problem crop up with NodeJS and Python. So it is probably not to do with your code. — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>

[rmcrackan]

Can you both tell me more about your ipv6? Heaven knows I don't want my users to have to mess with their friggin routers or local network settings to get my app to work. Hopefully I can take your knowledge and turn it into code.

[rmcrackan]

I guess my last comment was just for @payne8 . The email chains made it look like @dlfarney said the same thing and it took me a moment to sort it out -- oops

[Mason Payne]

I have a new vanilla Ubuntu desktop install. I'm hard wired to my router. I had to go into my network settings and disable ipv6 then toggle my network off then back on.

I have only seen this on Ubuntu but there are bug reports or issues all over the internet that it affects many Debian distributions and some MacOS.

I am not positive what actually causes the issue but my impression is that DNS is caching a v6 address that has since changed and the old one is unavailable.

[Della Farney]

Okay so I disabled IPV6 on my PC and was getting libation to work MOST of time.
I still get - ERROR: No such host is known. (dze5l2jxnquy5.cloudfront.net:443)
on some books.
and ERROR: Exception of type 'AudibleApi.ApiErrorException' was thrown.
So...I think it may be a timeout issue. Is there a way to increase the timeout value when calling the audible API?

[rmcrackan]

I attempted to disable ipv6 in Libation for this pre-release version -- https://github.com/rmcrackan/Libation/releases/tag/v11.3.8

Can you see if this bypasses the ipv6 issue?