User portfolio not showing credits
ryanchristo opened this issue · comments
It was reported that after a user purchased credits (and received a success message), the credits were not visible in the user's portfolio. We have requested the user's account address to confirm the credits were purchased and depending on what we find, we should do one of the following:
- Double check success messages are only occurring when credits are successfully purchased (confirm transaction)
- Further investigate and resolve credits not showing up in user portfolio (could be related to / duplicate of #2097)
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Could we get more info about the user, in particular wallet address?