OneDrive does not get uninstalled completely

Question

OneDrive does not get uninstalled completely

NeoBlizzard-verbose opened this issue 2 years ago · comments

Rishi Kuchibhotla commented 2 years ago

Select category

Apps

Windows version

Windows 11 21H2

Expected behavior

OneDrive should get uninstalled wholly

Actual behavior

OneDrive does not get de-listed from installed apps list, taskbar icon still visible

WinRice output

PowerShell_transcript.LENOVO-G570.Nkg_PcmG.20220302212428.txt

Anything else I should know?

Although onedrive gets uninstalled, there exist remains of the app...

Control Panel -> Uninstall apps generously offers to remove it from apps listing.

Clicking "yes" removes the entry but doesn't remove taskbar icon

This is my first time reporting an issue here, sorry if it is too many pictures.

WinGet doesn't uninstall it completely, either...

Edit:- oh and I'm on W11 insider dev 22567

Pratyaksh Mehrotra · Answer 1 · Thu Mar 03 2022 20:36:21 GMT+0800 (China Standard Time)

Hi,
Few questions (and a request):

What happens when you hover over the OneDrive icon in the app tray (taskbar)?
What results does Windows Search bring up when you search for "OneDrive"?
Please run "winget list OneDrive" in Terminal and show the output.

Rishi Kuchibhotla · Answer 2 · Thu Mar 03 2022 22:22:50 GMT+0800 (China Standard Time)

What happens when you hover over the OneDrive icon in the app tray (taskbar)?

Hover

Clicking it opens a blank window

What results does Windows Search bring up when you search for "OneDrive"?

This was after removing the entry from control panel.
Unfortunately, I do not have a before :(

Please run "winget list OneDrive" in Terminal and show the output.

Again, after removing it from control panel.
Before can be seen below (from Original issue post)

Rishi Kuchibhotla · Answer 3 · Fri Mar 04 2022 18:13:53 GMT+0800 (China Standard Time)

Found a workaround.
re-install the same package (w/same version) and uninstall it using winget/windows package manager thingie
This did a clean uninstall in my experience.

For this case, the installation file for onedrive ver. 22.033.0213.0002 is here

Pratyaksh Mehrotra · Answer 4 · Tue Mar 08 2022 17:48:40 GMT+0800 (China Standard Time)

I got it - I think the root cause behind this is because WinRice needs to uninstall two packages:
Microsoft.OneDrive and Microsoft.OneDriveSync_8wekyb3d8bbwe. Not sure when they introduced the Microsoft.OneDriveSync_8wekyb3d8bbwe package though, might be something currently exclusive to Windows Insider builds since I do not have a prod machine to test this on.

Can you test this for me?:
Step 1: Install OneDrive (any method shall suffice).
Step 2: Restart device
Step 3: Run winget list onedrive in Windows Terminal (Admin)
Step 4: Run winget uninstall Microsoft.OneDriveSync_8wekyb3d8bbwe ; winget uninstall Microsoft.OneDrive in Windows Terminal (Admin)
Step 5: Restart device
Final step: Check if OneDrive is completely uninstalled, including references to it removed from appwiz.cpl or Settings > Installed apps.

Pratyaksh Mehrotra · Answer 5 · Tue Mar 08 2022 18:24:52 GMT+0800 (China Standard Time)

@riglaze One question
Did you upgrade from Windows 10 to Windows 11 using Windows Update or did you clean install using an ISO?

Pratyaksh Mehrotra · Answer 6 · Sat Mar 19 2022 05:28:54 GMT+0800 (China Standard Time)

@riglaze f6d39ef made some changes. Next time you (or anyone else) run(s) WinRice, please tell me if the issue is fixed or not.

Rishi Kuchibhotla · Answer 7 · Wed Mar 23 2022 18:55:41 GMT+0800 (China Standard Time)

@riglaze One question Did you upgrade from Windows 10 to Windows 11 using Windows Update or did you clean install using an ISO?

I did a clean install of Windows 11 using the ISO.
I cannot answer the other question above as I'm not daily driving Windows 11 for now.

@riglaze f6d39ef made some changes. Next time you (or anyone else) run(s) WinRice, please tell me if the issue is fixed or not.

Will sure do. Apologies for a late reply, was occupied with another project of mine

Rishi Kuchibhotla · Answer 8 · Sat Mar 26 2022 04:11:58 GMT+0800 (China Standard Time)

@riglaze f6d39ef made some changes. Next time you (or anyone else) run(s) WinRice, please tell me if the issue is fixed or not.

Unfortunately, OneDrive does not get uninstalled at all :/
I'm on the latest W11 Home Insider Preview Beta channel build (22581.100),
Fresh install from older Dev channel ISO and upgraded a few moments ago and moved channel to Beta.

Here are the transcripts.
PowerShell_transcript.LAPTOP-1B0S7FIL.igvN_iSz.20220326013259.txt - Selected OneDrive Uninstallation, apply changes to all users
PowerShell_transcript.LAPTOP-1B0S7FIL.kPgvGVzt.20220326012626.txt - Did not select OneDrive Uninstallation, apply changes to current user only

Rishi Kuchibhotla · Answer 9 · Sat Mar 26 2022 04:35:00 GMT+0800 (China Standard Time)

Can you test this for me?: Step 1: Install OneDrive (any method shall suffice). Step 2: Restart device Step 3: Run winget list onedrive in Windows Terminal (Admin) Step 4: Run winget uninstall Microsoft.OneDriveSync_8wekyb3d8bbwe ; winget uninstall Microsoft.OneDrive in Windows Terminal (Admin) Step 5: Restart device Final step: Check if OneDrive is completely uninstalled, including references to it removed from appwiz.cpl or Settings > Installed apps.

Worked just fine. I ran this "after" running WinRice (as seen in the comment above)

I hope I can help in any way possible :)

Pratyaksh Mehrotra · Answer 10 · Sun Mar 27 2022 00:29:32 GMT+0800 (China Standard Time)

Seems like the winget uninstall command that I have fed in the script to be run is not working. I will investigate this tonight. Thanks for the headsup @riglaze!

Pratyaksh Mehrotra · Answer 11 · Tue Mar 29 2022 20:58:42 GMT+0800 (China Standard Time)

Yo sup @riglaze I have made changes again. Now it properly uninstalls OneDrive in Windows 11 Insider Preview Dev/Beta Build 22581.100.