pop-os / pop

A project for managing all Pop!_OS sources

Home Page:https://system76.com/pop

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Screen Turning Off Regardless of Power Settings

k-e-i-z-a-i opened this issue · comments

Distribution (run cat /etc/os-release):
NAME="Pop!_OS"
VERSION="22.04 LTS"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 22.04 LTS"
VERSION_ID="22.04"
HOME_URL="https://pop.system76.com"
SUPPORT_URL="https://support.system76.com"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=jammy
UBUNTU_CODENAME=jammy
LOGO=distributor-logo-pop-os

Issue/Bug Description:

Regardless of the time set under 'Screen Blank' in the 'Power' settings, after exactly one minute of inactivity (I've timed it several times), Pop OS turns off the screen and I'm able to turn it back on by moving the mouse or pressing a key. I normally have 'Screen Blank' set to activate at 10 minutes of inactivity but the screen turns off despite this setting, even if I set 'Screen Blank' to 'Never'.

I have no apps installed to control power or power management.

Any help to fix this would be much appreciated!

I have the same problem. And sometimes, after moving the mouse and the screen turning on, the stacked windows just go normal, one next to the other. It started to happen after upgrading the kernel using the regular pop os updates a few days ago I think. I`m using Nvidia.

Same issue here. Occurs 29 seconds after the last input. It's also set to 10 minutes in the settings, and changing that makes no difference, so it's not a workaround to fix it, either. It works as expected after a restart, though. I think what might be causing it to go into the malfunctioned state, is Lutris/Wine. Seems to only be happening after I've played some games (mainly Battlefront II), although not always.

I've been experiencing the issue since I installed PopOS (newest version) for the first time half a month ago, on a self-assembled desktop machine.

No idea what hardware/software information may be of help:
Nvidia driver version: 550.67
NVML version: 12.550.67

My computer is connected to a Samsung G7 running Tizen. When the computer cuts the signal to the screen after the 29 seconds have passed (consistently), Tizen reports that there was an issue with the device connected over Displayport (DP cable connected to the Nvidia GPU). It also presents a troubleshooting button, but it only lists the two HDMI ports there (grayed out), so I cannot get any more information out of it.

Tizen does not report any error when I put the computer into hibernation by pressing the power button on my case, nor does it report any error when I connect my Macbook to it over HDMI, and that goes into sleep.