Database server not even recognized?
dchu096 opened this issue · comments
Describe the issue
Hey! So i have a database server, and you can see the IP right there
and its input correctly in PLAN config
and its trying to point to my localhost IP instead
Exceptions & Other Logs
N/A - folder empty
Plugin versions
5.6 build 2820
Additional information
Tested with another IP, its showing up correctly but just this ip isnt for some reason, i dont think its a problem from linode? Other plugins manages to connect correctly, just plan doesnt.
The mysql user may lack privileges to the specific database
Hello! It may seems like a misconfiguration, but the database user have full access, so there shouldn't be any privilege error.
Note I also tried using the same credentials on another plugin and it seems like there's no problem, but when I try to use it with plan it just refuses to work.
And also tried swapping IP too and didn't help, thanks!
If you use public IP address you need to grant privileges to external IP addresses since the traffic will route outside the machine before it reaches mysql. This may help https://pterodactyl.io/tutorials/mysql_setup.html#allowing-external-database-access
Please also make sure that a database used in Database.Mysql.Database setting exists and the privileges have been granted for that database. Other plug-ins may work if they're using a different database name.
Also check that the mysql port is open on the firewall and reachable with same details as in Plan config from your own machine. You can do this with a client like HeidiSQL
Hello! I perfectly tested it with mysql workbench and its accessible, the database user is % so it should be accessible, and mariadb is already on port 0.0.0.0, also do please note that PLAN (and another one) is the only plugin having this issue.
Could you send a screenshot of the database list in your mysql, the database name from the Plan config, and screenshot of mysql workbench users and privileges tab https://dev.mysql.com/doc/workbench/en/wb-mysql-connections-navigator-management-users-and-privileges.html
I am asking this since there are 2700 servers running Plan with mysql - the chances are that there is something in your setup that is unique which is causing the issue
If it's not privileges it can be a networking issue, which is unlikely since you can access it through mysql workbecnch
Yeah sure, I will update you tomorrow. Tho I was thinking of that as well, cuz I've setup plan multiple times before, the only thing different from previous times is I used linode instead of vultr, but I really don't think that should matter tho :(
Is linode using kubernetes? That could add some extra networking that's needed if the minecraft pod is separate from the mysql pod
Hey! Yep, i found the issue in the end, for some reason it is the IP being weird, asked linode support to swap it and now it turns out working again! 🤔
Oh well. Thanks tho!