pixie-io / pixie

Instant Kubernetes-Native Application Observability

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Not able to join organization after signing up with domain email id

ashishsinghclg opened this issue · comments

Describe the bug
I have signed up in https://work.withpixie.ai/ with my domain email id ashish.singh@ginco.co.jp. I should have been added to my organization by default but I have not been added. Even my organization admin has not received invitation to add me to the organization. Instead I have been asked to create a new organization.

Can you please help me with any of the following steps

  • Add me to my organization using domain ginco.co.jp
  • Delete my account from https://work.withpixie.ai/ so that I can try to sign up again

I tried contacting pixie support using chat but I did not get any response.
I even tried connecting to the slack channel but it says the invite_limit_reached

Please help me with this on urgent basis or refer me to someone who can help me with this.

Screenshot 2024-01-12 at 4 07 58 PM