How to resume sending?
KLISCHE-HW opened this issue · comments
Hi folks!
I created a newsletter with 2100 contacts.
slow sendrate: 35 msg/h
Keila version: 0.14.0
Everything worked fine, until it reached 438 delivered mails.
The sending process was stopped and now I want to resume the sending process or find out which contacts was successfull sent and retry to send a different campaign.
Unfortually I cant find how to resume sending or which contacts were executed.
There's currently no way to do this from the UI, but you can take a look at the mailings_recipients table (filter by campaign_id) to see which emails were sent and which ones weren't. Also, unless sending the emails actually failed, the sending process should automatically continue. You might get some insight from the oban_jobs table to see if some sending jobs are still pending and about to be retried.
Thank you very much for your very helpful and quick response.
I was able to find the issue in the database.
The reason was a failed import of the contacts of many contacts.
The "email"-field in contacts contains first_name and last_name like "example@example.com;first_name;last_name".
Now I was able to import the contacs with a tag and added a segment with that tag to send the remaining unsent emails.
Thank you very much for your help!
I'm glad this worked! If you saw anything unusual in the logs or in the recipients/jobs table, please feel free to share, then I can try to take a closer look 😊