account creation with ff34 hangs after entering account infos

Question

account creation with ff34 hangs after entering account infos

samweisgamdschie opened this issue 10 years ago · comments

Hi!

I installed mozilla_sync in my OC 6.0.4. I see configuration options in personal and admin page. So I went on to add a new sync account to my firefox 34 installation. To change about:config's entries for services.sync.username and services.sync.serverURL works to bring back the old sync account configuration. But when I try to create a new account with entering the correct email, oc-password and URL from my installation and click on 'next' it hangs with a little message check... (in german Überprüfen...) and nothing happens anymore.

The last thing i see is this entry in my apache log:

"PUT /remote.php/mozilla_sync/user/1.0/vs6yxgfwyg3vyu6qonlhrpuungzpb HTTP/1.1" 200 32 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:34.0) Gecko/20100101 Firefox/34.0"

getting http state 200..

Is there a solution for this problem? does it depend on ff34?

Maybe this helps, I tried to use stable mozilla_sync 1.4 app AND latest master from github (19.12.2014). with the same result. I also tried the auto-account-creation from the github version without success (is there a documentation about this feature?) .

Nevertheless, any help is appreciated..

best regards

Oliver Gasser · Answer 1 · Tue Dec 23 2014 03:33:23 GMT+0800 (China Standard Time)

Can you check your owncloud.log for any entries of mozilla_sync? Additionally, do you see new records in the mozilla_sync* tables in the database?

samweisgamdschie · Answer 2 · Mon Jan 19 2015 06:33:27 GMT+0800 (China Standard Time)

Hello again! sorry for the delay, these holidays...

i checked all log files but all i found was:

10.0.0.3 - - [18/Jan/2015:23:09:46 +0100] "GET /remote.php/mozilla_sync/user/1.0/a HTTP/1.1" 200 1 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0"
10.0.0.3 - - [18/Jan/2015:23:09:46 +0100] "GET /remote.php/mozilla_sync/misc/1.0/captcha_html HTTP/1.1" 404 - "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0"
10.0.0.3 - - [18/Jan/2015:23:09:51 +0100] "GET /remote.php/mozilla_sync/user/1.0/my@user.org HTTP/1.1" 200 1 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0"

and at the end:

10.0.0.3 - - [18/Jan/2015:23:10:14 +0100] "PUT /remote.php/mozilla_sync/user/1.0/vs6yxgflwydasyu6qonlhrpudahgzpb HTTP/1.1" 200 32 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0"

.

And in my DB i found this:

mysql> select * from oc_mozilla_sync_collections;
Empty set (0.01 sec)

mysql> select * from oc_mozilla_sync_wbo;
Empty set (0.00 sec)

Any hints? oc_mozilla_sync_users looks weird?!

samweisgamdschie · Answer 3 · Wed Feb 11 2015 21:34:23 GMT+0800 (China Standard Time)

Hi! I finally got it working! i cleared the table oc_mozilla_sync_users and tried it again. Connecting another desktop firefox works perfectly with the "connect device" function from mozilla.
But now I stick adding my android firefox 35.0 . Adding a new sync (outdated) sync account my mozilla connect service and it looks like it does work. But there are no connection tries in my apache log. After that I added RC4-SHA to my CipherSuites, but without success.

Best regards

Oliver Gasser · Answer 4 · Fri Feb 13 2015 05:56:27 GMT+0800 (China Standard Time)

The problem could be related to SNI as the HTTPS client used by Mozilla does not support SNI. Please check the Android logs using adb logcat '*:S FxSync:V' and report back your findings.