H.264/265 hardware Encoder/Decoder can't work

Question

H.264/265 hardware Encoder/Decoder can't work

leedashone opened this issue 4 years ago · comments

Describe the bug
Maybe it's not a bug, but the onboard hardware H.264/265 Encoder/Decoder
from AMD Vega M GL can't work.

Expected behavior
I try two video transcode software: HandBrake & VideoProc,
both Apps can't enable hardware encoder.
I also try "moonlight client ", it also say "No h.264 hardware decoder found"

Configuration

HaC Mini version [e.g: 2.0]: v2.16
OSX version [e.g: 10.14.6]: 11.1
NUC model [e.g: NUC8i7HNK]: NUC8I7HNK
Boot SSD model and protocol [e.g: Samsung EVO 860 1TB, SATA]: UMAX M800 1TB NvME SSD
Second SSD model and protocol (if installed) [e.g: HP EX920 1TB, NVMe]: N/A
First DIMM model [e.g: Patriot DDR4-2666 16GB]: UMAX DDR4-2666 16GB
Second DIMM model (if installed): UMAX DDR4-2666 16GB
Display port(s) used [e.g: USB-C, mini DP]: N/A
Display resolution(s) [e.g: 4K, 5K]: 4K (via HDMI port)
Any TB3 devices: N/A
Any USB devices: Mouse & Keyboard & USB Speaker
Any Wi-Fi/Bluetooth devices [e.g:DW1820A, BCM94360CS2, Intel 8265]: N/A

Modifications
None

Panic log
Include a screenshot of the panic message if applicable.

osy · Answer 1 · Thu Jan 21 2021 00:09:06 GMT+0800 (China Standard Time)

Did you select the AMD encoder option in the HaC mini installer?

Z.C.Lee · Answer 2 · Thu Jan 21 2021 21:55:33 GMT+0800 (China Standard Time)

Thanks for reply.

I install my system about 6 months. At first time I am use Intel codec.
And hardware codec won't work.
Few days ago I install HaCMini again, and select AMD codec,,
After install I reboot system,, hardware code still not work.
I try many times, the hardware encoder/decoder still can't work.

gotschi · Answer 3 · Mon Feb 08 2021 19:29:50 GMT+0800 (China Standard Time)

works fine for me

SingSky · Answer 4 · Thu Feb 11 2021 13:39:03 GMT+0800 (China Standard Time)

HaC Mini version [e.g: 2.0]: v2.16
OSX version [e.g: 10.14.6]: 10.15.7
NUC model [e.g: NUC8i7HNK]: NUC8I7HNK
Boot SSD model and protocol [e.g: Samsung EVO 860 1TB, SATA]: Intel 256G NVME SSD
Second SSD model and protocol (if installed) [e.g: HP EX920 1TB, NVMe]: N/A
First DIMM model [e.g: Patriot DDR4-2666 16GB]: SAMSUNG DDR4-3200 8GB
Second DIMM model (if installed): SAMSUNG DDR4-3200 8GB
Display port(s) used [e.g: USB-C, mini DP]: MiniDP to DP
Display resolution(s) [e.g: 4K, 5K]: 4K
Any TB3 devices: N/A
Any USB devices: Mouse & Keyboard
Any Wi-Fi/Bluetooth devices [e.g:DW1820A, BCM94360CS2, Intel 8265]: BCM94360CS2

Same bug here, I have tried Intel and AMD Encoder from new installation but both H264/H265 hardware Encoder didn't work in VideoProc.

wuhouhongcha · Answer 5 · Fri Feb 12 2021 15:43:13 GMT+0800 (China Standard Time)

Describe the bug
Maybe it's not a bug, but the onboard hardware H.264/265 Encoder/Decoder
from AMD Vega M GL can't work.

Expected behavior
I try two video transcode software: HandBrake & VideoProc,
both Apps can't enable hardware encoder.
I also try "moonlight client ", it also say "No h.264 hardware decoder found"

Configuration

HaC Mini version [e.g: 2.0]: v2.16

OSX version [e.g: 10.14.6]: 11.1

NUC model [e.g: NUC8i7HNK]: NUC8I7HNK

Boot SSD model and protocol [e.g: Samsung EVO 860 1TB, SATA]: UMAX M800 1TB NvME SSD

Second SSD model and protocol (if installed) [e.g: HP EX920 1TB, NVMe]: N/A

First DIMM model [e.g: Patriot DDR4-2666 16GB]: UMAX DDR4-2666 16GB

Second DIMM model (if installed): UMAX DDR4-2666 16GB

Display port(s) used [e.g: USB-C, mini DP]: N/A

Display resolution(s) [e.g: 4K, 5K]: 4K (via HDMI port)

Any TB3 devices: N/A

Any USB devices: Mouse & Keyboard & USB Speaker

Any Wi-Fi/Bluetooth devices [e.g:DW1820A, BCM94360CS2, Intel 8265]: N/A

Modifications
None

Panic log
Include a screenshot of the panic message if applicable.

First, you need to set intel's built-in display to Disable inside the BIOS.
Second, after you open VideoProc, you need to click Refresh on the right side for the status to become available. However, HEVC mode is still not available.

I also encountered these problems you mentioned, tried many times, only to find that I did not click the refresh button, it is too inconspicuous, try it, good luck!

wuhouhongcha · Answer 6 · Sat Feb 13 2021 16:19:56 GMT+0800 (China Standard Time)

When I am in the BIOS, the intel built-in graphics card forced to turn on, meaning "enable", HEVC can work properly.

SingSky · Answer 7 · Tue Feb 16 2021 17:17:05 GMT+0800 (China Standard Time)

Thanks for @wuhouhongcha 's help, the key point is not refresh buttons but the BIOS settings. I checked my BIOS settings and changed "Intel iGD" from "Auto" to "Enable", now H264/265 works with Intel hardware encoder selected!

Z.C.Lee · Answer 8 · Thu Feb 18 2021 11:12:49 GMT+0800 (China Standard Time)

Thanks @wuhouhongcha ,, Enable Intel IGP in BIOS as default also work for me!

But the transcoder performance is not so good.
In my case NUC8I7HNK convert FHD-60fps-h264 videos to FHD-30fps-h265-2000K only got 45fps.
My second PC (AMD 4800, NV2070) can got 120fps.

The VideoProc can use hardware encoder too.
(However moonlight client still say no hardware encoder found,, but software decoder good enough so it's ok)

Z.C.Lee · Answer 9 · Thu Feb 18 2021 11:16:00 GMT+0800 (China Standard Time)

Hi guys, this issue is gone! Enable Intel IGP in BIOS is the solution to have hardware 264/265 encoder. Special Thanks to @wuhouhongcha for help. Happy Hackintosh.