Missing BRDF/Albedo MCD43 products in the online MODIS/VIIRS Fixed Sites Subsets Tool

[zhanlilz]

Hi,
I don't think this is the right channel to communicate issues about ORNL DAAC but the "Feedback" button on the ORNL DAAC website keeps giving me the error of "fbm.earthdata.nasa.gov refused to connect." So I'll shot in the dark here...

I recently discovered the online MODIS/VIIRS Fixed Sites Subsets Tool. Super helpful tool to visualize, examine and share MODIS/VIIRS data at those ground sites of common interests! But I found that the BRDF/Albedo MCD43 products are missing. I was gonna show a colleague (not an expert in remote sensing) the albedo change at a crop site as an example. But I found no albedo available there. Considering the broad interests in land surface albedo dynamics and nearly every Fluxnet site measures it, can you please help add the support of MCD43 and VNP43 product to the tool?

Thanks a lot,

Zhan.

[Daine Wright]

Zhan,

I have forwarded this to our User Services Office ([e-mail]) to create a ticket in our feedback system. Send a message to that email address so we can associate your email with the ticket. I will investigate why the module on our site isn't working.

I will let our Fixed Sites Subset Tool subject matter experts handle your MODIS product question.

I am closing this issue in the hope that the feedback system will allow further communication.

Thanks,
Daine Wright
ORNL DAAC Systems Engineer

[Daine Wright]

Zhan, To get your email address associated with the issue, try sending an email with the following info: - TO: [e-mail] - SUBJECT: [#107487]: [EXTERNAL] Fwd: [ornldaac/modis] Missing BRDF/Albedo MCD43 products in the online MODIS/VIIRS Fixed Sites Subsets Tool (#1) The ticket already has your report, so no need to include more details. Daine

…

---------- Forwarded message --------- From: Earthdata Support <[e-mail]> Date: Mon, Sep 7, 2020 at 9:10 AM Subject: [#107487]: [EXTERNAL] Fwd: [ornldaac/modis] Missing BRDF/Albedo MCD43 products in the online MODIS/VIIRS Fixed Sites Subsets Tool (#1) To: <[e-mail]> Daine Wright, Thank you for contacting ORNL DAAC Support. This is an automated response confirming the receipt of your request. One of our support representatives will get back to you as soon as possible. For your records, your request has been assigned the following ticket ID: #107487. When replying via email, please make sure that the ticket ID is kept in the subject line to ensure that your replies are tracked appropriately. Kind regards, ORNL DAAC Support

-- ------------------------------ Helpdesk: https://support.earthdata.nasa.gov/index.php?

[zhanlilz]

@eniad thanks a lot for the follow up and opening a support ticket for me. Hope the feedback system got fixed soon. Thanks again.

Zhan.