Automated User Errors reported to CS Q4 2022
bonnebbrown opened this issue · comments
Customer Support adds automated error reports when they are reported to the service desk. In the comments, CS includes the content from email, the case number and any additional information.
Hello! I ran into a problem at https://tutor.openstax.org/course/17305 while using browser:
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.6.1 Safari/605.1.15
The request details are: undefined on undefined/undefined returned status "500" with message "No response was received"
User info:
UUID: 2e554b6f-9972-45eb-a1ec-0d1c6396500f
Self-reported role: student
Time: 2022-10-02T17:34:47.204Z
Case 82653-followed up with student