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opensourcepos / opensourcepos

Open Source Point of Sale is a web based point of sale application written in PHP using CodeIgniter framework. It uses MySQL as the data back end and has a Bootstrap 3 based user interface.

Home Page:http://www.opensourcepos.org

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Http 500 error when installing OSPOS on a web hosting

LinaYorda opened this issue · comments

commented

Background information

IMPORTANT: If you choose to ignore this issue report template, your issue will be closed as we cannot help without the requested information.

Please make sure you tick (add an x between the square brackets with no spaces) the following check boxes:

  • Reporting an issue of an unmodified OSPOS installation
  • Checked open and closed issues and no similar issue was already reported (please make sure you searched!)
  • Read README, WHATS_NEW, INSTALL.md and UPGRADE
  • Read the FAQ for any known install and/or upgrade gotchas (in specific PHP extensions installed)
  • Read the wiki
  • Executed any database upgrade scripts if an upgrade pre 3.0.0 (e.g. database/2.4_to_3.0.sql)
  • Aware the installation code that GitHub master is for developers only and therefore not complete nor stable.

Installation information

  • OSPOS version is: 3.3.8
  • OSPOS git commit hash is: ffe4927
  • PHP version is: 7.4
  • MySQL or MariaDB version is: MySQL 5.5
  • OS and version is: macOS Sonoma
  • WebServer is: Apache
  • Selected language is: English
  • (If applicable) Docker installation:
  • (If applicable) Installation package for the LAMP/LEMP stack is:

Question

After installing OSPOS on a web hosting (Hetzner) I get an http 500 error and the login mask does not show up.

I have added a rewrite rule with the correct path to /public/.htaccess
RewriteRule ^(.*)$ /ospos_338/public/index.php?/$1 [L]

All mandatory PHP modules are present on the Hetzner server.

When enabling login, I get the following log-output:

<?php defined('BASEPATH') OR exit('No direct script access allowed'); ?>

ERROR - 2023-12-21 16:13:18 --> Severity: Warning --> require(/usr/www/users/transvy/Appetito/ospos_338/vendor/composer/../symfony/polyfill-ctype/bootstrap.php): failed to open stream: No such file or directory /usr/www/users/transvy/Appetito/ospos_338/vendor/composer/autoload_real.php 66
ERROR - 2023-12-21 16:13:18 --> Severity: Compile Error --> require(): Failed opening required '/usr/www/users/transvy/Appetito/ospos_338/vendor/composer/../symfony/polyfill-ctype/bootstrap.php' (include_path='.:/usr/local/lib/php/') /usr/www/users/transvy/Appetito/ospos_338/vendor/composer/autoload_real.php 66
ERROR - 2023-12-21 16:13:19 --> Severity: Warning --> require(/usr/www/users/transvy/Appetito/ospos_338/vendor/composer/../symfony/polyfill-ctype/bootstrap.php): failed to open stream: No such file or directory /usr/www/users/transvy/Appetito/ospos_338/vendor/composer/autoload_real.php 66
ERROR - 2023-12-21 16:13:19 --> Severity: Compile Error --> require(): Failed opening required '/usr/www/users/transvy/Appetito/ospos_338/vendor/composer/../symfony/polyfill-ctype/bootstrap.php' (include_path='.:/usr/local/lib/php/') /usr/www/users/transvy/Appetito/ospos_338/vendor/composer/autoload_real.php 66

Is there anything I need to setup in addition to database credentials and the rewrite-rule in order to make it work?

Thanks!

commented

Update: the problem was due to a wrong redirection. Fixed now!