ServiceNow support is broken since service provider "upgraded"
olivierdagenais opened this issue · comments
We were looking for /esc/?id= in the URL but that's not always the case.
It looks like the first div under body will have a class of sp-page-root:
<body class="firefox ng-scope fixed-header fixed-footer" accessibility="false">
<div class="sp-page-root page flex-column sp-can-animate" style="">The body also contains numerous now-message elements that have key and value attributes.
The URL title/text can be assembled from elements with classes ticket-number and ticket-desc:
<h2 class="ticket-number ng-binding">TCKT000042</h2>
<p class="ticket-desc ng-binding">Special request, might be title, might be something else.</p>Released as v2.9.0