OTP Email Not Received After Providing Email and Phone Number
Syedmujtaba313 opened this issue · comments
Description:
Users are currently facing a significant issue within the application. After providing their email and phone number for verification, they are not receiving the expected OTP (One-Time Password) email necessary to complete the verification process. This issue disrupts the user experience, as users are unable to proceed with the verification, potentially hindering their access to certain features or services that require a verified email and phone number.
Steps to Reproduce:
Open the application on a compatible device.
Navigate to the email and phone number verification section.
Enter the required email address and phone number.
Attempt to initiate the verification process.
Check the email inbox for the OTP email.
Expected Result:
After entering their email and phone number, users should receive an OTP email promptly, enabling them to complete the verification process. This ensures that users can access all features and services that require verified contact information.
Actual Result:
Users find that, after providing their email and phone number, they do not receive the expected OTP email. This issue prevents them from completing the verification process and accessing certain features.
Impact:
This issue has a significant negative impact on the user experience and the functionality of the application. Users may be unable to use features that require verified contact information, and this can lead to frustration and limited engagement with the platform.
I have fixed the issue with OTP emails not being received after providing the email and phone number; now it is working fine.
The issue with OTP emails not being received after providing the email and phone number has been successfully resolved, and it is now functioning properly.