Light does not turn on

Question

Light does not turn on

Menz01 opened this issue a year ago · comments

Hello,
This has worked for the most part. every now and then it fails and i have to reauthorize and it starts working again. However that is no longer the case. it is no longer working for me. I have redownloaded and re-authorized and still when i click the toggle to turn on the light, the light does not turn on and when i look at HA the toggle is back to off

Rajamahal · Answer 1 · Thu May 18 2023 00:33:28 GMT+0800 (China Standard Time)

Also having same issue, not able to reauthorize and use anymore. Any resolution?

Anon666333 · Answer 2 · Fri May 19 2023 22:40:38 GMT+0800 (China Standard Time)

Also starting having this same issue as well - started yesterday May 18 2023.
I'm using the Cync Dimmer switch (no neutral) and this was working properly for a long time up until now.
Was there an update done to the Cync platform? I did not see an update from this integration via HACS so I would assume this is Cync making lives harder...again....

Rajamahal · Answer 3 · Sat May 20 2023 00:27:10 GMT+0800 (China Standard Time)

So I figured out I needed to update the home assistant integration itself then everything worked again.

…

On Fri, May 19, 2023 at 10:40 AM Anon666333 ***@***.***> wrote: Also starting having this same issue as well - started yesterday May 18 2023. I'm using the Cync Dimmer switch (no neutral) and this was working properly for a long time up until now. Was there an update done to the Cync platform? I did not see an update from this integration via HACS so I would assume this is Cync making lives harder...again.... — Reply to this email directly, view it on GitHub <#62 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AXRV2O5AY5NZAR457EFWAU3XG6A7DANCNFSM6AAAAAAXTO73HA> . You are receiving this because you commented.Message ID: ***@***.***>

Menz01 · Answer 4 · Sat May 20 2023 06:11:34 GMT+0800 (China Standard Time)

That didn't work for me

…

On Fri, May 19, 2023, 12:27 PM Rajamahal ***@***.***> wrote: So I figured out I needed to update the home assistant integration itself then everything worked again. On Fri, May 19, 2023 at 10:40 AM Anon666333 ***@***.***> wrote: > Also starting having this same issue as well - started yesterday May 18 > 2023. > I'm using the Cync Dimmer switch (no neutral) and this was working > properly for a long time up until now. > Was there an update done to the Cync platform? I did not see an update > from this integration via HACS so I would assume this is Cync making lives > harder...again.... > > — > Reply to this email directly, view it on GitHub > < #62 (comment) >, > or unsubscribe > < https://github.com/notifications/unsubscribe-auth/AXRV2O5AY5NZAR457EFWAU3XG6A7DANCNFSM6AAAAAAXTO73HA > > . > You are receiving this because you commented.Message ID: > ***@***.***> > — Reply to this email directly, view it on GitHub <#62 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AHOXQZ35W6KDO3JORUO2W2LXG6NORANCNFSM6AAAAAAXTO73HA> . You are receiving this because you authored the thread.Message ID: ***@***.***>

Anon666333 · Answer 5 · Sat May 20 2023 06:13:25 GMT+0800 (China Standard Time)

I also figured it out... Restarting the switch itself.
Pulled the tab out from the bottom, waited 30 seconds, put it back in, everything came back to life.

Note.. Tech 101 first!

Menz01 · Answer 6 · Mon May 22 2023 06:34:56 GMT+0800 (China Standard Time)

mine is working again now too. weird