Unable to reach service
Glujaz opened this issue · comments
Hi there again.
It's been working fine until last week. For whatever reason, Homebridge is not able anymore to get to the service. I get this error when connecting :
[9/17/2022, 12:30:44 PM] [DeebotEcovacs] ERROR - Failure in connecting to ecovacs to retrieve your deebots! - Error: getaddrinfo ENOTFOUND gl-fr-api.ecovacs.com
[9/17/2022, 12:30:44 PM] [DeebotEcovacs] ERROR - ERROR while getting deebots, will retry discovery in 1 minute
Any reasons why ?
I'm also taging @mrbungle64 who might also help.
Thanks in advance :)
Have you already checked if you can reach the service with your Ecovacs mobile app (same network)?
Seams that gl-fr-api.ecovacs.com is currently not available:
> ping gl-fr-api.ecovacs.com
PING global-app-eu-288285937.eu-central-1.elb.amazonaws.com (3.127.17.79) 56(84) Bytes Daten.Yeah, same issue on my computer.
I restarted my server (not just homebridge) though, and it seems to work fine again... No Idea why...
Thanks a lot anyway :)
Ok, so there is a problem again, where it says the robot is unreachable...
It's an Ozmo 905. @mrbungle64 do you think it's because of your unsupported list mentioned on your script ?
Ok, so there is a problem again, where it says the robot is unreachable...
It's an Ozmo 905. @mrbungle64 do you think it's because of your unsupported list mentioned on your script ?
@Glujaz
No, it's not an "unsupported list" - it's a list of "Legacy models".
These models should normally still work with my library (not a script)
Ok, sorry, i solved this in the most stupidest way : putting it back its base station... it did not charge when it went back on it. So problem solved now 🤦♂️
and thanks for your reply, I feel relieved. I though initially that it would stop being supported...