nextcloud / groupfolders

📁👩‍👩‍👧‍👦 Admin-configured folders shared by everyone in a group. https://github.com/nextcloud-releases/groupfolders

Home Page:https://apps.nextcloud.com/apps/groupfolders

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Requested Uri cannot be processed

xbluemonkx opened this issue · comments

Hi,

i have the same problem as in #441

We use NC 28.0.3 and group folder 16.0.4.

Three files are throwing constant errors ins the log ever 2-5 seconds.

(Generic Error message)
The requested uri(/remote.php/dav/files/USERNAME/GROUPFOLDERNAME/subfolder1/subfolder2/file.png) cannot be processed by the script '/remote.php/dav/files/USERNAME/GROUPFOLDERNAME/subfolder1/subfolder2/file.png')

(Original Error message pseudomized)
The requested uri(/remote.php/dav/files/username/B%C3%BChne/B%C3%BChne%202024/Deco/Buhnenbild%20Vorschlag%3F.png) cannot be processed by the script '/remote.php/dav/files/username/Bühne/Bühne 2024/Deco/Buhnenbild Vorschlag?.png')

I tried rescanning all the files in NC, but this did not help. Any ideas of how to fix this, because it really spams our log and causes trouble with some clients, that constantly try to sync these files, but are not able to fetch them.

Folder and File contains special characters like ? and ü. - But we had other files containing this never had a problem.

Update:
I have completely deleted the groupfolder that contains the three files that are spamming our logs. And even the group folder was deleted, the error messages in the log appear every 2-5 seconds.

Update2: We were able to locate the problem. It was caused by one user that was syncing files by WebDAV. It looks like the WebDAV connection did not realize that those three files were deleted and tried to sync them over and over again. Soltuion was pretty simple: delete the webdav connection and create it again.