it disconnects from time to time
hashemsellat opened this issue · comments
System info
| Entry | Details |
|---|---|
| OS | ubuntu 16.04 |
| Kernel version | 4.8.0-58-generic |
| New install | yes |
| DKMS | no |
| Compiler | gcc (Ubuntu 5.4.0-6ubuntu1~16.04.4) 5.4.0 20160609 |
Devince info
Device ID: 0e8d:763f
General info:
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03:00.0 Network controller: MEDIATEK Corp. MT7630e 802.11bgn Wireless Network Adapter
Subsystem: Foxconn International, Inc. MT7630e 802.11bgn Wireless Network Adapter
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin A routed to IRQ 17
Region 0: Memory at f7900000 (32-bit, non-prefetchable) [size=1M]
Capabilities: <access denied>
Kernel driver in use: mt7630e
Kernel modules: mt7630e
04:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTL8411 PCI Express Card Reader (rev 01)
Subsystem: ASUSTeK Computer Inc. RTL8411 PCI Express Card Reader
Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
Latency: 0, Cache Line Size: 64 bytes
Interrupt: pin B routed to IRQ 26
Region 0: Memory at f7800000 (32-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: rtsx_pci
Kernel modules: rtsx_pci
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Bluetooth stats:
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0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
1: asus-wlan: Wireless LAN
Soft blocked: no
Hard blocked: no
2: asus-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
12: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
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What didn't work?
while it's connected to a wifi network suddenly it disconnects and I'm not able to reconnect until waking up from a suspend or reboot.
What did you try?
nothing
Error code:
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[please include error code in this block]
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Additional info
that problem is less common on windows especially the new versions of the driver
Bluetooth driver couldn't be installed, I don't know if that affects wifi in a way or another , it gives me this error
Unable to find a source package for linux-hwe
I've always had this issue (one year+). Sometimes, I also stay connected but I can't load any page.
Instead of rebooting, the command sudo service network-manager restart will do the job most of the time (if you are using network-manager).
I have the bluetooth installed.
that didn't work :(
this is a common problem of all asus laptops
I have the same problem asus X550LB
Is there anything that we can do about this? I don't know where to start.