neo4j-devtools / neo4j-desktop

The Neo4j Graph Platform, on your desktop OS.

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Neo4j Bloom : Incorrect username and/or password. (V 1.4.5)

gr0vity-dev opened this issue · comments

Which versions of our products are you using?
Neo4j Desktop V. 1.4.5

What operating system are you on?
Windows 10 Professional- all updates installed

Are you working with a cluster or on a single machine?
Single Machine

What errors are you seeing and what solutions have you tried already?
When trying to "open" a remote Neo4j Database with Neo4j Bloom, I ge tthe following error message :
Incorrect username and/or password. Please check your database credentials in Neo4j Desktop.

The Neo4J Desktop is connected successfully to my database.
When opening with Neo4J Browser, everything is working as expected.
Connecting to bolt://192.168...:7687 with user neo4j and a non default password.
I am running Neo4j (the database) in a docker container on a Linux machine in the local network.

Okay, according to the documentation, the Bloom that comes with Neo4j Desktop can only connect to local databases.
https://neo4j.com/docs/bloom-user-guide/current/bloom-installation/