503 service unavailable on fresh install

[Librebits]

Hi Jibon !

Just installed super PlugNmeet in 4 Gb RAM - 2 vCPU VPS. And ... we'll, when trying to browse it here:

503 Service Unavailable
No server is available to handle this request.

what are we missing here ? how to debug this issue ?

thanks, thanks, thanks 

[Librebits]

Well, just found that the service was KO :

root@localhost:~# systemctl status plugnmeet.service 
● plugnmeet.service - plugNmeet service
     Loaded: loaded (/etc/systemd/system/plugnmeet.service; enabled; vendor preset: enabled)
     Active: inactive (dead)
root@localhost:~# systemctl restart plugnmeet.service 
root@localhost:~# systemctl status plugnmeet.service 
● plugnmeet.service - plugNmeet service
     Loaded: loaded (/etc/systemd/system/plugnmeet.service; enabled; vendor preset: enabled)
     Active: active (running) since Sat 2023-01-28 23:47:58 UTC; 21s ago
    Process: 2204386 ExecStartPre=/usr/bin/docker-compose down (code=exited, status=0/SUCCESS)
   Main PID: 2204528 (docker-compose)
      Tasks: 8 (limit: 4675)
     Memory: 28.5M
        CPU: 1.706s
     CGroup: /system.slice/plugnmeet.service
             └─2204528 /usr/bin/python3 /usr/bin/docker-compose up

Jan 28 23:48:10 localhost plugNmeet[2204528]: db_1         | 2023-01-28 23:48:10 0 [Note] InnoDB: Loadin>Jan 28 23:48:10 localhost plugNmeet[2204528]: db_1         | 2023-01-28 23:48:10 0 [Note] Plugin 'FEEDBA>Jan 28 23:48:10 localhost plugNmeet[2204528]: db_1         | 2023-01-28 23:48:10 0 [Warning] You need to>Jan 28 23:48:10 localhost plugNmeet[2204528]: db_1         | 2023-01-28 23:48:10 0 [Note] InnoDB: Buffer>Jan 28 23:48:10 localhost plugNmeet[2204528]: db_1         | 2023-01-28 23:48:10 0 [Note] Server socket >Jan 28 23:48:10 localhost plugNmeet[2204528]: db_1         | 2023-01-28 23:48:10 0 [Note] Server socket >Jan 28 23:48:10 localhost plugNmeet[2204528]: db_1         | 2023-01-28 23:48:10 0 [Note] mariadbd: read>Jan 28 23:48:10 localhost plugNmeet[2204528]: db_1         | Version: '10.10.2-MariaDB-1:10.10.2+maria~u>Jan 28 23:48:14 localhost plugNmeet[2204528]: db_1         | 2023-01-28 23:48:14 3 [Warning] Aborted con>Jan 28 23:48:14 localhost plugNmeet[2204528]: plugnmeet_plugnmeet_1 exited with code 1

after a 'systemctl restart' ... the service is now reported as 'Active' by systemD.

Yet, from the user's perspective it remains KO

503 Service Unavailable
No server is available to handle this request.

what are we missing here ?

thanks, thanks, thanks

[Jibon L. Costa]

Installation wasn't successful. Did you get any error message during installation?

Get more details log by:
journalctl -u plugnmeet -n 300 --no-pager
&
cat /opt/plugNmeet/log/plugNmeet.log

[Librebits]

Well, this is what i can see in the logs, for now : ``` {"file":"/go/src/app/pkg/factory/mysqlDb.go:26","func":"github.com/mynaparrot/plugnmeet-server/pkg/factory.NewDbConnection","level":"fatal","msg":"Error 1130: Host '::1' is not allowed to connect to this MariaDB server","time":"2023-01-30T08:59:47Z"} ``` when i do ``` cat /opt/plugNmeet/log/plugNmeet.log ``` what's the next step on the debugging workflow ? Just let me know ! Thanks, thanks, thanks

…

On 2023-01-29 00:39:22, Jibon L. Costa wrote: Installation wasn't successful. Did you get any error message during installation? -- Reply to this email directly or view it on GitHub: #202 (comment) You are receiving this because you authored the thread. Message ID: ***@***.***>

[Jibon L. Costa]

plugNmeet is trying to connect to DB using IPV6. So, you can do like this:

Edit:
nano /opt/plugNmeet/docker-compose.yaml
& add another environment variable under db:
MYSQL_ROOT_HOST: '%'

So, it will be looks like:

    environment:
      MYSQL_ROOT_PASSWORD: YOUR_PASS_DON'T_NEED_TO_CHANGE
      MYSQL_ROOT_HOST: '%'

You'll also need to delete this directory: /opt/plugNmeet/mariadb-data
Later restart plugNmeet.

[Librebits]

Hi Jibon !... did the change on the database parameters, as per your suggestion.

root@localhost:~# docker ps
CONTAINER ID   IMAGE                           COMMAND                  CREATED         STATUS                            PORTS     NAMES
96b76af2e050   mynaparrot/plugnmeet-server     "plugnmeet-server --…"   2 minutes ago   Restarting (1) 11 seconds ago               plugnmeet_plugnmeet_1
237bf73a1581   mynaparrot/plugnmeet-etherpad   "docker-entrypoint.s…"   2 minutes ago   Up 2 minutes (healthy)                      plugnmeet_etherpad_1
5973e16d2a35   livekit/livekit-server          "/livekit-server --c…"   2 minutes ago   Up 2 minutes (healthy)                      plugnmeet_livekit_1
5ed56ba61e10   redis:6                         "docker-entrypoint.s…"   2 minutes ago   Up 2 minutes (healthy)                      plugnmeet_redis_1
905cc1c4a4bb   mariadb:10.10                   "docker-entrypoint.s…"   2 minutes ago   Up 2 seconds (health: starting)             plugnmeet_db_1
root@localhost:~# history 6
   31  rm -rf /opt/plugNmeet/mariadb-data
   32  systemctl restart plugnmeet.service 
   33  systemctl status plugnmeet.service 
   34  systemctl status plugnmeet.service 
   35  docker ps
   36  history 6
root@localhost:~#

No joy (until now) .
What are we missing here ?

thanks, thanks, thanks

[Jibon L. Costa]

Need to see log again to find the problem. You can send me an email to jibon[@]mynaparrot.com with server's details. I can check for you.