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[CoE Starter Kit - BUG] App Last Launched Date Is Inaccurate

RickKush opened this issue · comments

commented

Does this bug already exist in our backlog?

  • I have checked and confirm this is a new bug.

Describe the issue

The App Last Launched Date in the CoE Is Inaccurate

Expected Behavior

The App Last Launched Date in the CoE should match with the Power Platform Admin Analitics

What solution are you experiencing the issue with?

Core

What solution version are you using?

4.37

What app or flow are you having the issue with?

apps

What method are you using to get inventory and telemetry?

Cloud flows

Steps To Reproduce

Compare the CoE Last Launched with the Admin Analytics export

Anything else?

image

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commented

Do you have this flow turned on? Admin | Sync Template v3 (Call Updates)

commented
commented

oh sorry I pasted the wrong flow. This is the one I meant: Admin | Audit Logs | Update Data (V2)

commented
commented
commented

  1. Where are you looking for the flows?

  2. Can you please share a screenshot like this so we can see what solutions you have installed in this environment? Be sure to show all records (all rows) and expand the indicated columns so that we can see full names
    image

commented
commented
commented

Are the missing launches in the Audit Log table in Core?

commented
commented

If you go to Core > Tables > Audit Logs > Sort to see latest on top > Edit to see all rows
image

You can then filter by the App ID in your screenshot. Perhaps that was the audit log table alredy I"m not sure
image

commented
commented

ok you must have cleared it out then at some point.
where is this table from?
image

commented
commented

OK that is the audit log table then. So can you please double check? It does show the app id per your first screenshot

commented
commented

My guess is that you had the Admin | Audit Logs | Update Data (V2) flow off for some period of time and in that time you missed the launches getting updated. You can probably look at the cases you are finding and see if that pattern matches.

If so we do have this write up for how to go repair that:

Audit Logs MISSED last launch in Power Apps table:

Hello.
We moved the updating of the Power Apps table to its own flow for performance reasons and it looks like you may not have turned it on. Please validate that both these turned on:
image
That will fix the issue going forward, but I have also created a one-off flow to run which will go back and fix up app information for the ones you missed while the flow was off.

Import and Turn On the flow into CoE Environment

Go to https://make.powerautomate.com/ > select your CoE Environment > My flows > Import > Import Package (Legacy)
image

Upload the following flow:
Fixupmissedauditlogentries_20240514131140.zip

Create the connection and Import
image

When done click Open Flow to view and then back to see details and turn on.
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commented
commented

Yes please run the steps instructed above, repasted for your ease:

Audit Logs MISSED last launch in Power Apps table:

Hello.
We moved the updating of the Power Apps table to its own flow for performance reasons and it looks like you may not have turned it on. Please validate that both these turned on:
image
That will fix the issue going forward, but I have also created a one-off flow to run which will go back and fix up app information for the ones you missed while the flow was off.

Import and Turn On the flow into CoE Environment

Go to https://make.powerautomate.com/ > select your CoE Environment > My flows > Import > Import Package (Legacy)
image

Upload the following flow:
Fixupmissedauditlogentries_20240514131140.zip

Create the connection and Import
image

When done click Open Flow to view and then back to see details and turn on.
image
image
image

commented
commented

yes please turn on and run it

commented
commented

It's been a while since I've used this but it appears you can go back any number of days with the input trigger
image

commented
commented

Looks like we didnt add pagination. This change should make this work. Make the change, save, and run again with the number of days you need.

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image

commented
commented

Sorry are you saying a bunch of data is missing from the Audit Logs table?
If so, likely when one flow was turned off so was the other.

You may be able to go backfill it depending on how long your logs are stored for your organization.
https://learn.microsoft.com/power-platform/guidance/coe/setup-auditlog-http#how-to-get-older-data

commented
commented

Not to my knowledge no. Depending on your tenants sway you may be able to create a ticket and get data from product support but from our pov the data is not available once its gone form Purvue.

commented
commented

If the data is still in pervue then you can download it and get it into the audit logs table.

Here is a write up to assist
https://learn.microsoft.com/power-platform/guidance/coe/setup-auditlog-http#how-to-get-older-data

commented
commented
commented

sorry what makes you think that?

commented

I got an error message saying that my file wasn't good JSON

commented

When I switched to JSON, I got much further in my testing.

commented

ok i dont know. perhaps the product chagned the file parameter. but the firs thing I do in the flow is convert from CSV to array
image

commented
commented
commented

I just tested out the steps and they still work. Perhaps the file you made just isnt the correct format. The steps rely on the file being downloaded from pervue.

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I did try obfuscate a sample of what the download file looks like from pervue which is this:
895e0c5e-0a47-4a8d-b232-a86b33bbd7b7.csv
It does work
image

commented
commented

My file is a csv. And these steps convert csv to array.
image

Sorry this isnt working for you. These instructions were written for people with access explicitly to the pervue and the flow is written assuming that file format.

You may need to just use it for inspiration to write your own flow if what you can develop is a json style file from your data source.

commented
commented

Wonderful, way to persevere.

commented
commented

Here you go

895e0c5e-0a47-4a8d-b232-a86b33bbd7b7.csv

RecordId,CreationDate,RecordType,Operation,UserId,AuditData,AssociatedAdminUnits,AssociatedAdminUnitsNames
fa45c2fa-1c1a-4267-b3e1-b6b017e91b75,"2024-09-30T22:11:19.0000000Z ",45,LaunchPowerApp,Grahamb@tenant.onmicrosoft.com,"{""CreationTime"":""2024-09-30T22:11:19"",""Id"":""aa45c2fa-1c1a-4267-b3e1-b6b017e91b75"",""Operation"":""LaunchPowerApp"",""OrganizationId"":""abcabcab-a1a1-a1a1-a1a1-a1a1a1a1a1a1"",""RecordType"":45,""ResultStatus"":""Success"",""UserKey"":""a1a1a1a1-a1a1-a1a1-a1a1-216616e47182"",""UserType"":0,""Version"":1,""Workload"":""PowerApps"",""ClientIP"":""2601:600:a480:64c6:58b7:900f:fd6:49b1"",""ObjectId"":""a1a1a1a1-a1a1-a1a1-a8eb-216616e47182"",""UserId"":""Grahamb@tenant.onmicrosoft.com"",""AdditionalInfo"":""{""environmentName"":""a1a1a1a1-a1a1-a1a1-a1a1-1dd2c93d081d"",""resourceDisplayName"":""ButtonClicker"",""environmentDisplayName"":""Graham Barnes's Environment""}"",""AppName"":""a1a1a1a1-a1a1-a1a1-9369-c2504dd9bca6""}",,

commented
commented

Thats just what the product outputs, a csv in that format. It does look like its JSON in there, but its not output that way, its output as a csv perhaps of json records.
Im afraid there isnt anything I can do here to help. This is just a helper flow we shipped.
Perhaps you can use the flow as inspiration to make it work for cases when you dont have access to pervue.

commented